issue with new fire stick not working with this error and no help on how to resolve it
Hi @Nancy_Ayres,
Thanks for posting. Could you provide more details on how you encountered the error? We weren’t able to locate your developer account, so could you also let us know whether this is an app development issue or an issue you’re experiencing while using a Fire device?
If it’s related to an app you developed, please raise a Contact Us case for further assistance. If it’s related to the end customer experience, please contact the Customer Service team for assistance.