# Amazon Developer registration stuck in incomplete state **URL:** \ **Category:** Q&A\ **Tags:** appstore-account\ **Created:** [October 4, 2026, 9:12am UTC](https://community.amazondeveloper.com/t/amazon-developer-registration-stuck-in-incomplete-state/29691 "2026-10-04T09:12:28Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![linyudeng](https://avatars.discourse-cdn.com/v4/letter/l/f08c70/32.png) [@linyudeng](https://community.amazondeveloper.com/u/linyudeng)\ **Post date:** [October 4, 2026, 9:12am UTC](https://community.amazondeveloper.com/t/amazon-developer-registration-stuck-in-incomplete-state/29691/1 "2026-10-04T09:12:28Z")
Hi Amazon Staff, My Amazon Developer registration appears to be stuck in an incomplete state. I repeatedly receive either: “Please enter a valid Customer facing business name” or “Something went wrong. Please try again by reloading the page.” I have tried my legal business name, my actual brand name, other valid customer-facing names, multiple browsers, and incognito mode. The issue remains the same. I found similar cases in this community where Amazon staff resolved the issue by removing/resetting the stuck incomplete registration. Could you please check my account and remove/reset the incomplete registration so I can register again? Thank you. ![image](https://d3mq594dkmpl37.cloudfront.net/original/2X/a/adbf14dd9328c2e79945c13631f509ce1a86bd12.png) ---
**Author:** ![Yuri](https://avatars.discourse-cdn.com/v4/letter/y/71c47a/32.png) [@Yuri](https://community.amazondeveloper.com/u/Yuri)\ **Post date:** [October 5, 2026, 4:20am UTC](https://community.amazondeveloper.com/t/amazon-developer-registration-stuck-in-incomplete-state/29691/3 "2026-10-05T04:20:17Z")
Hi @linyudeng , Thanks for posting. We have messaged the appropriate team for further investigation and will let you know once we receive an update.