# ANR Report Observed in Logs While App Runs Fine on Device **URL:** \ **Category:** Q&A\ **Created:** [January 15, 2026, 1:45pm UTC](https://community.amazondeveloper.com/t/anr-report-observed-in-logs-while-app-runs-fine-on-device/27327 "2026-01-15T13:45:31Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![ABP\_Network](https://avatars.discourse-cdn.com/v4/letter/a/ecccb3/32.png) [@ABP\_Network](https://community.amazondeveloper.com/u/ABP_Network)\ **Post date:** [January 15, 2026, 1:45pm UTC](https://community.amazondeveloper.com/t/anr-report-observed-in-logs-while-app-runs-fine-on-device/27327/1 "2026-01-15T13:45:31Z")
Hii Vega Team, We are observing an ANR (App Not Responding) crash report for our Fire TV application in Vega Simulator logs and Fire TV system crash reports. CrashDescriptor:cb9997c0f3205bfa089260eb594c158e CrashLang:Native Process:com.abp.firetv LibraryName:N/A CrashReason:AppNotResponding CrashTimeUTC:1768484000000 OsBuildNumber:1402060343030 SystemVersion:1.0.50343.0(9a1d8dfa7da5d600)/10503430N:user/dev-keys BuildVariant:user FullUnwind:true DumpSuccess:true AppVersion:2.0.0 AppBuildNumber:0 hasForegroundActivities:False \ UPTIME\_SECONDS:4224 PROCESS:com.abp.firetv LIBRARY\_NAME:N/A LCM\_KILLREASON: AppNotResponding LCM\_KILLTIME: 1768484000360 LCM\_APP\_IN\_FOREGROUND: false LCM\_ANR\_REASON: App Launch Failed (Error on Callback) LCM\_APPS\_IN\_FOREGROUND\_WHEN\_CRASHED: displayId: 0 appId: com.abp.firetv.main instId: 1175 PRODUCT\_NAME:vvrp-tv-arm64 CRASH\_DATE:Thu Jan 15 13:33:20 2026 \ \ \ some avg10=11.97 avg60=11.53 avg300=11.08 total=433882745 full avg10=0.00 avg60=0.00 avg300=0.00 total=0 \ \ some avg10=0.78 avg60=0.22 avg300=0.08 total=6075442 full avg10=0.51 avg60=0.15 avg300=0.05 total=3604045 \ \ some avg10=0.00 avg60=0.01 avg300=0.01 total=199609 full avg10=0.00 avg60=0.01 avg300=0.00 total=141978 \ \ MemTotal: 4025104 kB MemFree: 288264 kB MemAvailable: 823684 kB Buffers: 34012 kB Cached: 1810628 kB SwapCached: 0 kB Active: 486416 kB Inactive: 976004 kB Active(anon): 254640 kB Inactive(anon): 648276 kB Active(file): 231776 kB Inactive(file): 327728 kB Unevictable: 1026972 kB Mlocked: 2596 kB SwapTotal: 0 kB SwapFree: 0 kB Dirty: 1012 kB Writeback: 0 kB AnonPages: 644752 kB Mapped: 328352 kB Shmem: 1282540 kB KReclaimable: 46992 kB Slab: 127220 kB SReclaimable: 46992 kB SUnreclaim: 80228 kB KernelStack: 21048 kB PageTables: 27736 kB SecPageTables: 0 kB NFS\_Unstable: 0 kB Bounce: 0 kB WritebackTmp: 0 kB CommitLimit: 2012552 kB Committed\_AS: 11842604 kB VmallocTotal: 259653632 kB VmallocUsed: 30484 kB VmallocChunk: 0 kB Percpu: 3792 kB **Key observations:** - Crash Reason: AppNotResponding - ANR Reason: _App Launch Failed (Error on Callback)_ - The app is reported as **not in foreground** at the time of kill. - CPU, memory, and IO pressure levels are within normal limits. - The crash occurs during the **app launch phase** according to system logs. **Important note:** When we test the application manually on: - Fire TV device - Vega Simulator (UI testing) The application launches and runs correctly without any visible issues or freezes. ---
**Author:** ![ABP\_Network](https://avatars.discourse-cdn.com/v4/letter/a/ecccb3/32.png) [@ABP\_Network](https://community.amazondeveloper.com/u/ABP_Network)\ **Post date:** [January 15, 2026, 4:16pm UTC](https://community.amazondeveloper.com/t/anr-report-observed-in-logs-while-app-runs-fine-on-device/27327/3 "2026-01-15T16:16:56Z")
[874#crash\_1768493686\_30037\_5000\_5668\_13567233\_com\_abp\_firetv.acr](https://community.amazondeveloper.com/uploads/short-url/bQG1tMOMuqutnkJUtOxExxT58Bm.acr) (287.5 KB) This is the crash report PFA Thankyou ---
**Author:** ![amen](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@amen](https://community.amazondeveloper.com/u/amen)\ **Post date:** [January 15, 2026, 7:17pm UTC](https://community.amazondeveloper.com/t/anr-report-observed-in-logs-while-app-runs-fine-on-device/27327/4 "2026-01-15T19:17:56Z")
Hi @ABP_Network, Thank you for the detailed ANR crash report and the comprehensive technical information you’ve shared. I can see that you’re observing an ANR (App Not Responding) crash in the Vega Simulator logs with the reason “App Launch Failed (Error on Callback)”, even though the application launches and runs correctly when tested manually on both Fire TV devices and the Vega Simulator UI. Our team is investigating this issue and will provide an update as soon as we have more information. The fact that the app works fine during manual testing but shows ANR reports in the logs is particularly interesting and will help us in our investigation. Thanks for helping us improve the Vega platform. Warm regards, Aishwarya ---
**Author:** ![amen](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@amen](https://community.amazondeveloper.com/u/amen)\ **Post date:** [January 20, 2026, 8:19pm UTC](https://community.amazondeveloper.com/t/anr-report-observed-in-logs-while-app-runs-fine-on-device/27327/5 "2026-01-20T20:19:30Z")
Hi @ABP_Network, Our team has analyzed the ANR crash report. This appears to be a background crash that may involve supporting services rather than your main app, which explains why it runs fine during testing. **Could you please provide:** - Device logs captured during the crash time window (ideally a few minutes before and after) - Any information about what actions or events preceded the crash - Details about any background services or interface services your app uses This will help us identify what triggered the issue. Thanks for your help! Warm regards, Aishwarya ---
**Author:** ![ABP\_Network](https://avatars.discourse-cdn.com/v4/letter/a/ecccb3/32.png) [@ABP\_Network](https://community.amazondeveloper.com/u/ABP_Network)\ **Post date:** [January 28, 2026, 5:09am UTC](https://community.amazondeveloper.com/t/anr-report-observed-in-logs-while-app-runs-fine-on-device/27327/6 "2026-01-28T05:09:15Z")
Hii team, This issue has been resolved. Thank you for your support. ---
**Author:** ![system](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/system/32/5065_2.png) [@system](https://community.amazondeveloper.com/u/system)\ **Post date:** [March 18, 2026, 8:34pm UTC](https://community.amazondeveloper.com/t/anr-report-observed-in-logs-while-app-runs-fine-on-device/27327/7 "2026-03-18T20:34:56Z")
Closed on March 18, 2026, 8:34pm UTC This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.