# Devices not supported with FireTV App Builder Template **URL:** \ **Category:** Q&A\ **Tags:** appstore-fire-tv\ **Created:** [June 22, 2024, 3:09pm UTC](https://community.amazondeveloper.com/t/devices-not-supported-with-firetv-app-builder-template/5453 "2024-06-22T15:09:57Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Randy\_Bandit](https://avatars.discourse-cdn.com/v4/letter/r/a4c791/32.png) [@Randy\_Bandit](https://community.amazondeveloper.com/u/Randy_Bandit)\ **Post date:** [June 22, 2024, 3:09pm UTC](https://community.amazondeveloper.com/t/devices-not-supported-with-firetv-app-builder-template/5453/1 "2024-06-22T15:09:57Z")
We downloaded the Fire TV App Builder Template and followed the instructions here > **[Fire App Builder: A Starter Kit for Java-based Amazon Fire TV and Android Apps...](https://developer.amazon.com/docs/fire-app-builder/overview.html#getting-started)** > > Fire App Builder provides a Java-based framework that you can use to easily and quickly build streaming media Android apps for Amazon Fire TV. Fire App Builder lets you build an... However, when we try to upload the package, we get this error message “Reduced Device Support” error message. How we update the devices? Thank you. ---
**Author:** ![Emma](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/emma/32/880_2.png) [@Emma](https://community.amazondeveloper.com/u/Emma)\ **Post date:** [June 26, 2024, 6:06pm UTC](https://community.amazondeveloper.com/t/devices-not-supported-with-firetv-app-builder-template/5453/2 "2024-06-26T18:06:24Z")
Hello, Thanks for posting. When you upload your Android binary file on the [Upload Your App File](https://developer.amazon.com/docs/app-submission/upload-app-file.html) screen, on the **Target Your App** screen, in the [Supported devices](https://developer.amazon.com/docs/app-submission/target-app.html#supported-devices) section, you can click **Edit supported devices** to see whether your binary file is supported by a particular device. If it isn’t supported, it will be dimmed and unable to be selected. You can move your mouse over the info tooltip and see the reason. Here’s an example: ![supported-devices.TTH](https://d3mq594dkmpl37.cloudfront.net/original/1X/24f2507b3bafa8dc5b64aba3aae412509cfdd34e.png) You will find the reason why the devices are no longer supported using this feature. For more information, please see the document: [Troubleshooting Android Manifest and Device Filtering | App Submission](https://developer.amazon.com/docs/app-submission/troubleshooting-android-manifest-and-device-targeting.html) ---
**Author:** ![Randy\_Bandit](https://avatars.discourse-cdn.com/v4/letter/r/a4c791/32.png) [@Randy\_Bandit](https://community.amazondeveloper.com/u/Randy_Bandit)\ **Post date:** [June 26, 2024, 7:36pm UTC](https://community.amazondeveloper.com/t/devices-not-supported-with-firetv-app-builder-template/5453/3 "2024-06-26T19:36:46Z")
Thank you for your email. Our question is how can we update the FireTV app builder so it is compatible with the latest FireTV devices. We downloaded the Amazon FireTV template but not seeing where or how we can update the library. Please let us know as we’ve been asking Amazon support for the past 3 weeks regarding this. ---
**Author:** ![Moses](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/moses/32/524_2.png) [@Moses](https://community.amazondeveloper.com/u/Moses)\ **Post date:** [October 11, 2025, 3:12pm UTC](https://community.amazondeveloper.com/t/devices-not-supported-with-firetv-app-builder-template/5453/5 "2025-10-11T15:12:14Z")
Hi Randy, Sorry about the late reply and thanks for your patience. Fire App Builder has reached its end of standard support. For the latest Fire TV samples, see the [GitHub for @AmazonAppDev](https://github.com/amazonappdev). Thanks, Moses ---
**Author:** ![RAYGUN](https://avatars.discourse-cdn.com/v4/letter/r/b782af/32.png) [@RAYGUN](https://community.amazondeveloper.com/u/RAYGUN)\ **Post date:** [October 11, 2025, 5:59pm UTC](https://community.amazondeveloper.com/t/devices-not-supported-with-firetv-app-builder-template/5453/6 "2025-10-11T17:59:04Z")
Well, thank you for answering, however this question was posted over 1 year ago. Will this Fire App version I have continue to work? I checked today and seems to be working. ---
**Author:** ![system](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/system/32/5065_2.png) [@system](https://community.amazondeveloper.com/u/system)\ **Post date:** [October 25, 2025, 5:59pm UTC](https://community.amazondeveloper.com/t/devices-not-supported-with-firetv-app-builder-template/5453/7 "2025-10-25T17:59:15Z")
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