# How Do You Contact the APS Team? Is There a Better Way Than Contact Us?

**URL:** <https://community.amazondeveloper.com/t/how-do-you-contact-the-aps-team-is-there-a-better-way-than-contact-us/28757>\
**Category:** Q&A\
**Created:** [July 15, 2026, 2:57am UTC](https://community.amazondeveloper.com/t/how-do-you-contact-the-aps-team-is-there-a-better-way-than-contact-us/28757 "2026-07-15T02:57:36Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![yiyinkuang](https://avatars.discourse-cdn.com/v4/letter/y/c77e96/32.png) [@yiyinkuang](https://community.amazondeveloper.com/u/yiyinkuang)\
**Post date:** [July 15, 2026, 2:57am UTC](https://community.amazondeveloper.com/t/how-do-you-contact-the-aps-team-is-there-a-better-way-than-contact-us/28757/1 "2026-07-15T02:57:36Z")

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Hi everyone,

I wanted to ask other publishers about their experience communicating with the APS team.

For more than a month, I have been trying to reach APS regarding monetization and technical issues through the Contact Us channel, but I have not received any meaningful updates or responses.

I’m wondering:

- Is Contact Us the primary way to communicate with APS?

- Is there a dedicated APS support channel for publishers?

- Are there account managers or publisher representatives that can help?

- Has anyone found a more effective way to get assistance when cases remain unanswered for an extended period?

I understand support teams can be busy, but after more than a month without progress, I’m hoping to learn how other publishers successfully communicate with the APS team.

Any advice or suggestions would be greatly appreciated.

Thank you!