# I received an error that the phone number is in use, what do I do?

**URL:** <https://community.amazondeveloper.com/t/i-received-an-error-that-the-phone-number-is-in-use-what-do-i-do/2254>\
**Category:** Knowledge Base\
**Tags:** appstore-payments\
**Created:** [December 22, 2023, 8:49pm UTC](https://community.amazondeveloper.com/t/i-received-an-error-that-the-phone-number-is-in-use-what-do-i-do/2254 "2023-12-22T20:49:25Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Emma](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/emma/32/880_2.png) [@Emma](https://community.amazondeveloper.com/u/Emma)\
**Post date:** [December 22, 2023, 8:49pm UTC](https://community.amazondeveloper.com/t/i-received-an-error-that-the-phone-number-is-in-use-what-do-i-do/2254/1 "2023-12-22T20:49:25Z")

</div>

You can have one phone number associated with multiple accounts. To accomplish this, add the phone number through the Amazon Developer Console, following these steps:

1. Sign in to the [Amazon Developer Console](https://developer.amazon.com/dashboard).
2. Go to **Settings** \> **My Account**.
3. Click **Edit** in the upper right corner of the page.
4. In the phone number section, click **Add**.
5. Enter your current or updated phone number and verify your credentials by entering the verification code sent through text.

For further information, please see the **[Two-Step Verification FAQ](https://developer.amazon.com/docs/app-submission/two-step-verification.html)**:

> **[Two-Step Verification FAQ | App Submission](https://developer.amazon.com/docs/app-submission/two-step-verification.html)**
>
> The following are frequently asked questions (FAQ) about two-step verification on the Amazon Developer Console. General two-step verification FAQ Two-step verification setup F...

_Last updated: Mar 11, 2026_