# Not able to download Test app during Live App Testing

**URL:** <https://community.amazondeveloper.com/t/not-able-to-download-test-app-during-live-app-testing/8686>\
**Category:** Q&A\
**Tags:** appstore-lat\
**Created:** [February 4, 2025, 7:21am UTC](https://community.amazondeveloper.com/t/not-able-to-download-test-app-during-live-app-testing/8686 "2025-02-04T07:21:06Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Jaya\_Yayadhi\_A](https://avatars.discourse-cdn.com/v4/letter/j/dfb087/32.png) [@Jaya\_Yayadhi\_A](https://community.amazondeveloper.com/u/Jaya_Yayadhi_A)\
**Post date:** [February 4, 2025, 7:21am UTC](https://community.amazondeveloper.com/t/not-able-to-download-test-app-during-live-app-testing/8686/1 "2025-02-04T07:21:06Z")

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When I try to open my test app through the LAT invitation to email.I am getting this error even though i have added only one tester and the test still in progress “This test app you are trying to access is currently unavailable. The developer has either ended the test, or the allotted number of test participants has been reached”. Please help me resolve this.

 ![Screenshot 2025-02-04 at 12.43.49 PM](https://d3mq594dkmpl37.cloudfront.net/original/2X/1/1cd6cd541122073b9bd1ca55ff89ea76677a20b5.png)

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**Author:** ![Kunijordan](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/kunijordan/32/579_2.png) [@Kunijordan](https://community.amazondeveloper.com/u/Kunijordan)\
**Post date:** [February 4, 2025, 9:47pm UTC](https://community.amazondeveloper.com/t/not-able-to-download-test-app-during-live-app-testing/8686/2 "2025-02-04T21:47:36Z")

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Hello,

Thank you for posting your comment in the forum.

For LAT issue, we recommend you to check out links below.

> [@Why is my Live App Test (LAT) not appearing on my device?](https://community.amazondeveloper.com/t/why-is-my-live-app-test-lat-not-appearing-on-my-device/2223):
>
> There are several reasons a Live App Test (LAT) may not be showing up on your device: The LAT is not yet live. LATs can take several hours to publish. Make sure that you have received the invitation email and the status is “Test in Progress” in the Developer Portal. If your LAT has not gone live several hours after submission, use the [Contact Us form](https://developer.amazon.com/support/contact-us) so that we can investigate. Even after you receive the invitation email, it may take some time for the latest build to appear on the actual d…

> [@Why is my Live App Test (LAT) not live?](https://community.amazondeveloper.com/t/why-is-my-live-app-test-lat-not-live/1777):
>
> [Live App Tests](https://developer.amazon.com/docs/app-testing/live-app-testing-getting-started.html) may take up to 24 hours to be published. If you have still not received the invitation email (tip: check your spam folder) and the developer portal status for the app is not “Test in progress”, please [contact us](https://developer.amazon.com/public/support/contact/contact-us) so we can further investigate the issue. Related: [[Live App Testing for the Amazon Appstore] ](https://www.youtube.com/watch?v=Qlezq8N0y9g)

> **[Understanding Live App Testing | App Testing](https://developer.amazon.com/docs/app-testing/live-app-testing-understanding.html)**
>
> Amazon's Live App Testing (LAT) service allows you to quickly distribute apps that you intend to publish to the Amazon Appstore to a pre-defined set of testers before going live...

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**Author:** ![system](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/system/32/5065_2.png) [@system](https://community.amazondeveloper.com/u/system)\
**Post date:** [October 11, 2025, 3:54pm UTC](https://community.amazondeveloper.com/t/not-able-to-download-test-app-during-live-app-testing/8686/3 "2025-10-11T15:54:07Z")

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Closed on October 11, 2025, 3:54pm UTC

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