# Offers not appearing in Amazon App Tester for subscription plans

**URL:** <https://community.amazondeveloper.com/t/offers-not-appearing-in-amazon-app-tester-for-subscription-plans/6135>\
**Category:** Q&A\
**Tags:** appstore-iap, appstore-fire-tv\
**Created:** [August 19, 2024, 2:16pm UTC](https://community.amazondeveloper.com/t/offers-not-appearing-in-amazon-app-tester-for-subscription-plans/6135 "2024-08-19T14:16:59Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![Wahdat](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/wahdat/32/1906_2.png) [@Wahdat](https://community.amazondeveloper.com/u/Wahdat)\
**Post date:** [August 19, 2024, 2:16pm UTC](https://community.amazondeveloper.com/t/offers-not-appearing-in-amazon-app-tester-for-subscription-plans/6135/1 "2024-08-19T14:16:59Z")

</div>

I am experiencing an issue with the Amazon App Tester when testing subscription plans that contain offers. I load a JSON file that includes multiple subscription plans, each containing promotional offers. Despite the offers being present in the JSON, the pop-up that appears when I run the app in the Amazon App Tester shows only the base price of the plan, without including the offers.

```auto
{
  "testsub.quarterly": {
    "smallIconUrl": "http://",
    "title": "Test Sub",
    "itemType": "SUBSCRIPTION",
    "price": 0.0,
    "description": "Test sub",
    "languageTitleMap": {
      "US": "Test Sub"
    },
    "languageDescriptionMap": {
      "US": "Test sub"
    },
    "currencyPriceMap": {
      "US": 0.0
    },
    "subscriptionParent": "testsub",
    "term": "Quarterly",
    "freeTrialPeriod": "BiWeekly",
    "promotions": [
      {
        "promotionType": "Introductory",
        "promotionPlans": [
          {
            "promotionPrice": 40.0,
            "promotionPricePeriod": "Quarterly",
            "promotionPriceCycles": 1
          }
        ]
      }
    ]
  },
  "testsub.monthly": {
    "smallIconUrl": "http://",
    "title": "Test Sub",
    "itemType": "SUBSCRIPTION",
    "price": 98,
    "description": "Test sub",
    "languageTitleMap": {
      "US": "Test Sub"
    },
    "languageDescriptionMap": {
      "US": "Test sub"
    },
    "currencyPriceMap": {
      "US": 98
    },
    "subscriptionParent": "testsub",
    "term": "Monthly",
    "freeTrialPeriod": "Weekly",
    "promotions": [
      {
          "promotionType": "Introductory",
          "promotionPlans": [
              {
                  "promotionPrice": 15,
                  "promotionPricePeriod": "Monthly",
                  "promotionPriceCycles": 2
              },
              {
                  "promotionPrice": 20,
                  "promotionPricePeriod": "Monthly",
                  "promotionPriceCycles": 1
              }
          ]
      }
  ]
  },
  "testsub.default": {
    "smallIconUrl": "http://",
    "title": "Test prom",
    "itemType": "SUBSCRIPTION",
    "price": 50.0,
    "description": "Test sub",
    "languageTitleMap": {
      "US": "Test Sub"
    },
    "languageDescriptionMap": {
      "US": "Test sub"
    },
    "currencyPriceMap": {
      "US": 50.0
    },
    "subscriptionParent": "testsub",
    "term": "Weekly",
    "freeTrialPeriod": "BiWeekly",
    "promotions": [
      {
        "promotionType": "Introductory",
        "promotionPlans": [
          {
            "promotionPrice": 10.0,
            "promotionPricePeriod": "Weekly",
            "promotionPriceCycles": 1
          }
        ]
      }
    ]
  },
  "testsub.annual": {
    "smallIconUrl": "http://",
    "title": "Test Sub",
    "itemType": "SUBSCRIPTION",
    "price": 0.0,
    "description": "Test sub",
    "languageTitleMap": {
      "US": "Test Sub"
    },
    "languageDescriptionMap": {
      "US": "Test sub"
    },
    "currencyPriceMap": {
      "US": 0.0
    },
    "subscriptionParent": "testsub",
    "term": "Annually",
    "freeTrialPeriod": "BiWeekly",
    "promotions": [
      {
        "promotionType": "Introductory",
        "promotionPlans": [
          {
            "promotionPrice": 10.0,
            "promotionPricePeriod": "Annually",
            "promotionPriceCycles": 1
          }
        ]
      }
    ]
  }
}

```

The JSON clearly contains promotions under the `promotions` field, but these offers are not being reflected during testing.

 ![Screenshot_20240801_104720](https://d3mq594dkmpl37.cloudfront.net/original/2X/7/7a4f3c858bc476eb9537eeb93b321aa2967ecdc4.jpeg)

This is the my app how it shows only price without promotion details despite it shows in json

---

<div class="post-metadata">

**Author:** ![Levon](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/levon/32/74_2.png) [@Levon](https://community.amazondeveloper.com/u/Levon)\
**Post date:** [August 20, 2024, 10:28am UTC](https://community.amazondeveloper.com/t/offers-not-appearing-in-amazon-app-tester-for-subscription-plans/6135/2 "2024-08-20T10:28:04Z")

</div>

Hi Wahdat,

Thanks for posting! The IAP team will look into this issue. Thanks!

---

<div class="post-metadata">

**Author:** ![Wahdat](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/wahdat/32/1906_2.png) [@Wahdat](https://community.amazondeveloper.com/u/Wahdat)\
**Post date:** [August 20, 2024, 1:55pm UTC](https://community.amazondeveloper.com/t/offers-not-appearing-in-amazon-app-tester-for-subscription-plans/6135/4 "2024-08-20T13:55:29Z")

</div>

Hi @Levon  
thanks for the response .  
I have attached the screenshot as well to the question .

---

<div class="post-metadata">

**Author:** ![Wahdat](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/wahdat/32/1906_2.png) [@Wahdat](https://community.amazondeveloper.com/u/Wahdat)\
**Post date:** [August 31, 2024, 4:42pm UTC](https://community.amazondeveloper.com/t/offers-not-appearing-in-amazon-app-tester-for-subscription-plans/6135/5 "2024-08-31T16:42:20Z")

</div>

Hi @Levon  
Is there Any update on this ticket ?

---

<div class="post-metadata">

**Author:** ![Levon](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/levon/32/74_2.png) [@Levon](https://community.amazondeveloper.com/u/Levon)\
**Post date:** [September 2, 2024, 7:36pm UTC](https://community.amazondeveloper.com/t/offers-not-appearing-in-amazon-app-tester-for-subscription-plans/6135/6 "2024-09-02T19:36:13Z")

</div>

Hi Wahdat,

Promotional offers are present in the AppTester UI using the same Json code that you shared, please see:

 ![app-tester-promotions](https://d3mq594dkmpl37.cloudfront.net/original/2X/4/45770590657436673a8c7d88930319aea8ccfa25.png)

However, please note that with the App Tester, you will only be able to see promotions in the `getProductData` API response, and also that promotions are not shown via the purchase popup in the App Tester – that feature is not supported yet. I hope that answers your question. Thanks!

---

<div class="post-metadata">

**Author:** ![Wahdat](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/wahdat/32/1906_2.png) [@Wahdat](https://community.amazondeveloper.com/u/Wahdat)\
**Post date:** [September 3, 2024, 5:36am UTC](https://community.amazondeveloper.com/t/offers-not-appearing-in-amazon-app-tester-for-subscription-plans/6135/7 "2024-09-03T05:36:18Z")

</div>

thanks for the reply @Levon  
does that mean we can test promotions only on production ?

---

<div class="post-metadata">

**Author:** ![Levon](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/levon/32/74_2.png) [@Levon](https://community.amazondeveloper.com/u/Levon)\
**Post date:** [September 3, 2024, 7:47am UTC](https://community.amazondeveloper.com/t/offers-not-appearing-in-amazon-app-tester-for-subscription-plans/6135/8 "2024-09-03T07:47:17Z")

</div>

Hi Wahdat,

Please see a more detailed response in your duplicate question here:

> [@Not able to test offers on App tester app for subscription plans](https://community.amazondeveloper.com/t/not-able-to-test-offers-on-app-tester-app-for-subscription-plans/6325):
>
> I want to test the offers which i have added in the IAP subscription in the amazon app tester app but i couldnt test it. I am experiencing an issue with the Amazon App Tester when testing subscription plans that contain offers. I load a JSON file that includes multiple subscription plans, each containing promotional offers. Despite the offers being present in the JSON, the pop-up that appears when I run the app in the Amazon App Tester shows only the base price of the plan, without including th…

---

<div class="post-metadata">

**Author:** ![Wahdat](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/wahdat/32/1906_2.png) [@Wahdat](https://community.amazondeveloper.com/u/Wahdat)\
**Post date:** [September 3, 2024, 6:11pm UTC](https://community.amazondeveloper.com/t/offers-not-appearing-in-amazon-app-tester-for-subscription-plans/6135/9 "2024-09-03T18:11:25Z")

</div>

Hi @Levon thanks for clearing about app tester app but is there any way to test offers or we can only test it on production ?

---

<div class="post-metadata">

**Author:** ![Levon](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/levon/32/74_2.png) [@Levon](https://community.amazondeveloper.com/u/Levon)\
**Post date:** [September 4, 2024, 8:49am UTC](https://community.amazondeveloper.com/t/offers-not-appearing-in-amazon-app-tester-for-subscription-plans/6135/10 "2024-09-04T08:49:27Z")

</div>

Hi @Wahdat – np, and you can test it in the Beta environment (called Live App Testing): [Understanding Live App Testing | App Testing](https://developer.amazon.com/docs/app-testing/live-app-testing-understanding.html)

---

<div class="post-metadata">

**Author:** ![system](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/system/32/5065_2.png) [@system](https://community.amazondeveloper.com/u/system)\
**Post date:** [September 18, 2024, 8:49am UTC](https://community.amazondeveloper.com/t/offers-not-appearing-in-amazon-app-tester-for-subscription-plans/6135/11 "2024-09-18T08:49:33Z")

</div>

Closed on September 18, 2024, 8:49am UTC

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