# Some Sideloaded App are not visible in the "Your Apps and channels" **URL:** \ **Category:** Bug Reports\ **Created:** [February 12, 2026, 12:01pm UTC](https://community.amazondeveloper.com/t/some-sideloaded-app-are-not-visible-in-the-your-apps-and-channels/27651 "2026-02-12T12:01:35Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![maxgallo](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/maxgallo/32/4522_2.png) [@maxgallo](https://community.amazondeveloper.com/u/maxgallo)\ **Post date:** [February 12, 2026, 12:01pm UTC](https://community.amazondeveloper.com/t/some-sideloaded-app-are-not-visible-in-the-your-apps-and-channels/27651/1 "2026-02-12T12:01:35Z")
# 👉 Bug Description * * * ## 1. Summary Some sideloaded apps are not visible inside “Your Apps and Channels” and given there’s no “Open App” button in settings anymore [Missing "Open App" button](https://community.amazondeveloper.com/t/missing-open-app-button/25100) we can’t open the app from the UI and we need to use the CLI every time. _Provide a brief description of the bug in the SDK and its impact on app functionality._ **App Name** : Kayo Sports **App Link on Amazon Appstore** (found through Developer Console → Actions column in App List → View on [Amazon.com](http://Amazon.com)): [Amazon.com](https://www.amazon.com/gp/product/B09XB4XWXM) **Bug Severity** Select one that applies - Impacts operation of app - Blocks current development - Improvement suggestion - Issue with documentation (If selected, please share the doc link and describe the issue) - Other ## 2. Steps to Reproduce 1. Build the app (it’s a webapp) 2. Install it on a device `kepler device install-app -p ./build/private/kepler/firetv-kepler/0.1/vega/aarch64/Release/firetv-kepler_aarch64.vpkg` 3. Look for the app inside “Your Apps & Channels” ## 3. Observed Behavior The sideloaded app is not visible in this UI ## 4. Expected Behavior The sideloaded app should show up inside the UI ### 4.a Possible Root Cause & Temporary Workaround If you launch the app with the CLI, only then you can find it inside “Home \> Recently used apps” but the image doesn’t load correctly (empty) and the metadata doesn’t load correctly (not visible), so you’ve no idea what you’re selecting. The last selected content metadata info is displayed instead. ![Recently used apps with no metadata or image](https://d3mq594dkmpl37.cloudfront.net/original/2X/1/1ae692805898d22ae09ee114d76ab9f87c079b2a.jpeg) ## 5. Logs or crash report Not Applicable ## 6. Environment _Please fill out the fields related to your bug below:_ - **SDK Version:** `0.22.6006` (but also replicated with older `kepler` SDK) - **App State:** Not Applicable - **OS Information:** ```auto NAME="OS" OE_VERSION="4.0.0" OS_MAJOR_VERSION="1" OS_MINOR_VERSION="1" RELEASE_ID="14" OS_VERSION="1.1" BRANCH_CODE="TV Ship day60" BUILD_DESC="OS 1.1 (TV Ship day60/91)" BUILD_FINGERPRINT="4.0.216859.0(3072cab629675a74)/91N:user/release-keys" BUILD_VARIANT="user" BUILD_TAGS="release-keys" BUILD_DATE="Wed Jan 28 22:43:49 UTC 2026" BUILD_TIMESTAMP="1769640229" VERSION_NUMBER="1401010009120" ``` ## 7. Example Code Snippet / Screenshots / Screengrabs Not Applicable * * * ## 👉 Playback Issues * * * Not Applicable * * * ## 👉 Additional Context * * * **Any Additional Context you would like to provide?** We do build 2 apps (Kayo Sports & Binge) which are both based on webviews. In CI we do only minimal changes like app image, splashscreen and the webview URL. One app: “Kayo Sports” suffer from this bug, while the other app “Binge” is not affected by this. I’ve attached the app information once installed on the device and obtained with `vda shell vpm info` ![Screenshot 2026-02-12 at 11.27.36](https://d3mq594dkmpl37.cloudfront.net/original/2X/1/13e350f253a23d75cd0c892759b366805e6235e6.png) ---
**Author:** ![amen](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@amen](https://community.amazondeveloper.com/u/amen)\ **Post date:** [February 12, 2026, 9:16pm UTC](https://community.amazondeveloper.com/t/some-sideloaded-app-are-not-visible-in-the-your-apps-and-channels/27651/3 "2026-02-12T21:16:56Z")
Hi @maxgallo, Thank you for bringing this to our attention and for providing such detailed technical information about the sideloaded app visibility issue in “Your Apps and Channels.” Our team is investigating this issue and will provide an update as soon as we have more information. We appreciate the comprehensive details you’ve shared, including the environment information and the comparison with your “Binge” app that doesn’t experience this issue. Thanks for helping us improve the Vega platform. Warm regards, Aishwarya ---
**Author:** ![amen](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@amen](https://community.amazondeveloper.com/u/amen)\ **Post date:** [February 17, 2026, 3:38pm UTC](https://community.amazondeveloper.com/t/some-sideloaded-app-are-not-visible-in-the-your-apps-and-channels/27651/4 "2026-02-17T15:38:58Z")
Hi @maxgallo, Thank you for your patience as we investigate this issue. Our team has been able to reproduce the visibility issue you reported. However, we need some additional information to help us diagnose the problem further: **Could you please provide the following:** 1. **Device logs while installing the app** - Please capture logs during the installation process using `kepler device install-app` 2. **Navigation logs** - Logs captured while navigating to the “Your Apps and Channels” section (located under Applications, not on the home page) 3. **App installation verification** - Please confirm whether your app (Kayo Sports) appears under: **Additional context:** We noticed that you mentioned the app icon is set in your manifest. Could you also confirm that the icon is properly configured according to our [manifest documentation](https://developer.amazon.com/docs/vega/0.22/manifest-package.html)? This information will help us understand why Kayo Sports is not appearing in “Your Apps and Channels” while your Binge app works correctly. Thank you for your continued cooperation in helping us resolve this issue. Best regards, Aishwarya ---
**Author:** ![maxgallo](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/maxgallo/32/4522_2.png) [@maxgallo](https://community.amazondeveloper.com/u/maxgallo)\ **Post date:** [February 27, 2026, 11:55am UTC](https://community.amazondeveloper.com/t/some-sideloaded-app-are-not-visible-in-the-your-apps-and-channels/27651/5 "2026-02-27T11:55:59Z")
Hi @Aishwarya, Thanks for coming back to me. 1. Device Logs when installing the app [install-app.txt](https://community.amazondeveloper.com/uploads/short-url/ngDCxW56F3dFhFnBHwODCdcFFNr.txt) (232.5 KB) 2. Navigation Logs when opening “Your Apps and Channels” [open-your-app-and-channels.txt](https://community.amazondeveloper.com/uploads/short-url/ecp1dxCSKaiJfnNIrWfUdadrPPj.txt) (222.3 KB) 3. App Installation verification - Settings \> Applications \> Manage Installed Applications **app is visible here** - Applications \> Your Apps and Channels **app is not visible here** I’ve double checked the setup for the app icon, please consider that we do use a template with placeholder so the Binge & Kayo apps are build in the same way, it just uses a different png Thank you Max ---
**Author:** ![Ivy](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/ivy/32/5637_2.png) [@Ivy](https://community.amazondeveloper.com/u/Ivy)\ **Post date:** [March 25, 2026, 11:44am UTC](https://community.amazondeveloper.com/t/some-sideloaded-app-are-not-visible-in-the-your-apps-and-channels/27651/7 "2026-03-25T11:44:47Z")
Hi @maxgallo Checking if you are still facing this issue. Also, were you able to connect with your Amazon Contact? Warm regards, Ivy ---
**Author:** ![maxgallo](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/maxgallo/32/4522_2.png) [@maxgallo](https://community.amazondeveloper.com/u/maxgallo)\ **Post date:** [March 25, 2026, 12:04pm UTC](https://community.amazondeveloper.com/t/some-sideloaded-app-are-not-visible-in-the-your-apps-and-channels/27651/8 "2026-03-25T12:04:36Z")
Hi @Ivy We’re still facing the issue. We contacted our Amazon Contact and they told us to write here Thanks Max ---
**Author:** ![Ivy](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/ivy/32/5637_2.png) [@Ivy](https://community.amazondeveloper.com/u/Ivy)\ **Post date:** [March 30, 2026, 7:22am UTC](https://community.amazondeveloper.com/t/some-sideloaded-app-are-not-visible-in-the-your-apps-and-channels/27651/9 "2026-03-30T07:22:31Z")
Understood @maxgallo . Checking, were you able to share your vpkg and app manifest with your Amazon Contact? If not, are you comfortable with sharing the same with us ? Warm regards, Ivy ---
**Author:** ![maxgallo](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/maxgallo/32/4522_2.png) [@maxgallo](https://community.amazondeveloper.com/u/maxgallo)\ **Post date:** [April 16, 2026, 3:16pm UTC](https://community.amazondeveloper.com/t/some-sideloaded-app-are-not-visible-in-the-your-apps-and-channels/27651/10 "2026-04-16T15:16:46Z")
HI @Ivy, we did share everything with our Amazon contact, but no news so far on this one. ---
**Author:** ![amen](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@amen](https://community.amazondeveloper.com/u/amen)\ **Post date:** [April 29, 2026, 9:48pm UTC](https://community.amazondeveloper.com/t/some-sideloaded-app-are-not-visible-in-the-your-apps-and-channels/27651/11 "2026-04-29T21:48:53Z")
Hi @maxgallo , Thank you for your patience and for sharing the vpkg. We’ve identified the root cause - the issue is with the app icon size. Kayo Sports is using a **4096x4096** icon, whereas the expected size is **512x512**. We were able to reproduce the issue using the Kayo icon and confirm it resolves when using a correctly sized icon. Could you please update the icon to **512x512** and let us know if that resolves the visibility issue in “Your Apps and Channels”? Thanks, Aishwarya ---
**Author:** ![amen](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@amen](https://community.amazondeveloper.com/u/amen)\ **Post date:** [June 1, 2026, 9:23pm UTC](https://community.amazondeveloper.com/t/some-sideloaded-app-are-not-visible-in-the-your-apps-and-channels/27651/12 "2026-06-01T21:23:18Z")
Hi @maxgallo, Hope you’re doing well. Just checking in - were you able to update the app icon to 512x512? Let us know if the visibility issue in “Your Apps and Channels” is resolved or if you’re still running into trouble. Thanks, Aishwarya ---
**Author:** ![maxgallo](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/maxgallo/32/4522_2.png) [@maxgallo](https://community.amazondeveloper.com/u/maxgallo)\ **Post date:** [June 3, 2026, 2:24pm UTC](https://community.amazondeveloper.com/t/some-sideloaded-app-are-not-visible-in-the-your-apps-and-channels/27651/13 "2026-06-03T14:24:37Z")
Hi @amen, I can confirm that updating the app icon to 512x512 does fix the issue and now the app is visible in “Your Apps and Channel”. Would be great if this problem could be detected during build-time and fail early, rather than discovering it at runtime - this could have save us a few months of back & forth. Thanks Max ---
**Author:** ![system](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/system/32/5065_2.png) [@system](https://community.amazondeveloper.com/u/system)\ **Post date:** [June 17, 2026, 2:24pm UTC](https://community.amazondeveloper.com/t/some-sideloaded-app-are-not-visible-in-the-your-apps-and-channels/27651/14 "2026-06-17T14:24:39Z")
This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.