# Splash screen is hidden right after launch when using usePreventHideSplashScreen

**URL:** <https://community.amazondeveloper.com/t/splash-screen-is-hidden-right-after-launch-when-using-usepreventhidesplashscreen/16148>\
**Category:** Bug Reports\
**Created:** [August 12, 2025, 3:17pm UTC](https://community.amazondeveloper.com/t/splash-screen-is-hidden-right-after-launch-when-using-usepreventhidesplashscreen/16148 "2025-08-12T15:17:26Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Devis](https://avatars.discourse-cdn.com/v4/letter/d/da6949/32.png) [@Devis](https://community.amazondeveloper.com/u/Devis)\
**Post date:** [August 12, 2025, 3:17pm UTC](https://community.amazondeveloper.com/t/splash-screen-is-hidden-right-after-launch-when-using-usepreventhidesplashscreen/16148/1 "2025-08-12T15:17:26Z")

</div>

### Description

The splash screen hides immediately on launch, even when calling usePreventHideSplashScreen.

OS Version: 1.1 (201010440450)

**App Name** : CNBC  
**App Link on Amazon Appstore** : [CNBC - Fire TV - App on Amazon Appstore](https://www.amazon.com/gp/product/B072373XYG)

### Steps to reproduce

1. Launch the app
2. The splash with the app logo appears on screen
3. A few seconds later the splash disappears and we see a blank screen
4. After some seconds, we see the splash from the webapp, and the app finishes loading

### The current behavior

The app splash disappears right away and doesn’t wait after calling usePreventHideSplashScreen

### The expected behavior

The splash screen stays and it’s hidden after receiving a signal from the webview app.

### Is this a blocker? Do you have any workarounds?

This is a blocker for store submission

### System information

```auto
➜ ~ kepler platform doctor
SDK Version: 0.20.3067
Architecture: x86_64
Operating System: 
  NAME="Linux Mint"
  VERSION="21.2 (Victoria)"
  ID=linuxmint
  ID_LIKE="ubuntu debian"
  PRETTY_NAME="Linux Mint 21.2"
  VERSION_ID="21.2"
  HOME_URL="https://www.linuxmint.com/"
  SUPPORT_URL="https://forums.linuxmint.com/"
  BUG_REPORT_URL="http://linuxmint-troubleshooting-guide.readthedocs.io/en/latest/"
  PRIVACY_POLICY_URL="https://www.linuxmint.com/"
  VERSION_CODENAME=victoria
  UBUNTU_CODENAME=jammy
Environment: {
  SHELL: '/usr/bin/zsh',
  LSCOLORS: 'Gxfxcxdxbxegedabagacad',
  SESSION_MANAGER: 'local/helga:@/tmp/.ICE-unix/1299,unix/helga:/tmp/.ICE-unix/1299',
  WINDOWID: '111149063',
  QT_ACCESSIBILITY: '1',
  COLORTERM: 'truecolor',
  XDG_CONFIG_DIRS: '/etc/xdg/xdg-cinnamon:/etc/xdg',
  LESS: '-R',
  XDG_SESSION_PATH: '/org/freedesktop/DisplayManager/Session0',
  NVM_INC: '/home/devis/.nvm/versions/node/v18.19.0/include/node',
  GNOME_DESKTOP_SESSION_ID: 'this-is-deprecated',
  BRAZIL_BUILD_TOOLS: '/home/devis/kepler/sdk/0.20.3067/workspace/env/KeplerCLI-2.0/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/Vodka-1.2/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/GnuMake-4.x/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/VegaPackagingTool-1.0/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/KeplerCLIVegaDeviceAdaptor-2.0/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/VegaManifestModuleRemapper-1.0/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/KeplerCLIDebuggingTools-2.0/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/KeplerPerfCLI-2.0/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/KeplerCLIKVDI-2.0/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/KeplerCLIHeaptrack-1.0/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/KeplerCLISimpleperf-1.0/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/KeplerLiveTvTools-1.0/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaClangArmv7-1.2/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaClangAarch64-1.2/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaClangX86_64-1.2/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaSysrootLibcppArmv7-1.0/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaSysrootLibcppAarch64-1.0/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaSysrootLibcppX86_64-1.0/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaClangHost-1.2/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/Patchelf-0.x/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaCMake-3.25.x/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaNinja-1.x/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaPkg-config-0.29/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/Openssl-1.1.x/runtime:/home/devis/kepler/sdk/0.20.3067/workspace/env/Perl5-5.x/runtime',
  LANGUAGE: 'en_US',
  LC_ADDRESS: 'es_CO.UTF-8',
  JAVA_HOME: '/home/devis/.sdkman/candidates/java/current',
  LC_NAME: 'es_CO.UTF-8',
  SSH_AUTH_SOCK: '/run/user/1000/keyring/ssh',
  CINNAMON_VERSION: '5.8.4',
  SHELL_SESSION_ID: '5efb59b16d3244cfaba7a7f5d1e17fb2',
  SDKMAN_CANDIDATES_DIR: '/home/devis/.sdkman/candidates',
  DESKTOP_SESSION: 'cinnamon',
  LC_MONETARY: 'es_CO.UTF-8',
  GTK_MODULES: 'gail:atk-bridge',
  XDG_SEAT: 'seat0',
  PWD: '/home/devis',
  LOGNAME: 'devis',
  XDG_SESSION_DESKTOP: 'cinnamon',
  QT_QPA_PLATFORMTHEME: 'qt5ct',
  XDG_SESSION_TYPE: 'x11',
  GPG_AGENT_INFO: '/run/user/1000/gnupg/S.gpg-agent:0:1',
  XAUTHORITY: '/home/devis/.Xauthority',
  XDG_GREETER_DATA_DIR: '/var/lib/lightdm-data/devis',
  GJS_DEBUG_TOPICS: 'JS ERROR;JS LOG',
  GDM_LANG: 'en_US',
  HOME: '/home/devis',
  LANG: 'en_US.UTF-8',
  LC_PAPER: 'es_CO.UTF-8',
  LS_COLORS: 'rs=0:di=01;34:ln=01;36:mh=00:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:or=40;31;01:mi=00:su=37;41:sg=30;43:ca=30;41:tw=30;42:ow=34;42:st=37;44:ex=01;32:*.tar=01;31:*.tgz=01;31:*.arc=01;31:*.arj=01;31:*.taz=01;31:*.lha=01;31:*.lz4=01;31:*.lzh=01;31:*.lzma=01;31:*.tlz=01;31:*.txz=01;31:*.tzo=01;31:*.t7z=01;31:*.zip=01;31:*.z=01;31:*.dz=01;31:*.gz=01;31:*.lrz=01;31:*.lz=01;31:*.lzo=01;31:*.xz=01;31:*.zst=01;31:*.tzst=01;31:*.bz2=01;31:*.bz=01;31:*.tbz=01;31:*.tbz2=01;31:*.tz=01;31:*.deb=01;31:*.rpm=01;31:*.jar=01;31:*.war=01;31:*.ear=01;31:*.sar=01;31:*.rar=01;31:*.alz=01;31:*.ace=01;31:*.zoo=01;31:*.cpio=01;31:*.7z=01;31:*.rz=01;31:*.cab=01;31:*.wim=01;31:*.swm=01;31:*.dwm=01;31:*.esd=01;31:*.jpg=01;35:*.jpeg=01;35:*.mjpg=01;35:*.mjpeg=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.png=01;35:*.svg=01;35:*.svgz=01;35:*.mng=01;35:*.pcx=01;35:*.mov=01;35:*.mpg=01;35:*.mpeg=01;35:*.m2v=01;35:*.mkv=01;35:*.webm=01;35:*.webp=01;35:*.ogm=01;35:*.mp4=01;35:*.m4v=01;35:*.mp4v=01;35:*.vob=01;35:*.qt=01;35:*.nuv=01;35:*.wmv=01;35:*.asf=01;35:*.rm=01;35:*.rmvb=01;35:*.flc=01;35:*.avi=01;35:*.fli=01;35:*.flv=01;35:*.gl=01;35:*.dl=01;35:*.xcf=01;35:*.xwd=01;35:*.yuv=01;35:*.cgm=01;35:*.emf=01;35:*.ogv=01;35:*.ogx=01;35:*.aac=00;36:*.au=00;36:*.flac=00;36:*.m4a=00;36:*.mid=00;36:*.midi=00;36:*.mka=00;36:*.mp3=00;36:*.mpc=00;36:*.ogg=00;36:*.ra=00;36:*.wav=00;36:*.oga=00;36:*.opus=00;36:*.spx=00;36:*.xspf=00;36:',
  XDG_CURRENT_DESKTOP: 'X-Cinnamon',
  KONSOLE_DBUS_SERVICE: ':1.114',
  KONSOLE_DBUS_SESSION: '/Sessions/1',
  PROFILEHOME: '',
  XDG_SEAT_PATH: '/org/freedesktop/DisplayManager/Seat0',
  KONSOLE_VERSION: '211203',
  GJS_DEBUG_OUTPUT: 'stderr',
  KEPLER_SDK_PATH: '/home/devis/kepler/sdk/0.20.3067',
  NVM_DIR: '/home/devis/.nvm',
  ENVROOT: '/home/devis/kepler/sdk/0.20.3067/workspace/env/KeplerCLI-2.0/runtime',
  XDG_SESSION_CLASS: 'user',
  LC_IDENTIFICATION: 'es_CO.UTF-8',
  TERM: 'xterm-256color',
  ZSH: '/home/devis/.oh-my-zsh',
  USER: 'devis',
  COLORFGBG: '15;0',
  SDKMAN_DIR: '/home/devis/.sdkman',
  DISPLAY: ':0',
  SHLVL: '2',
  NVM_CD_FLAGS: '-q',
  PAGER: 'less',
  LC_TELEPHONE: 'es_CO.UTF-8',
  LC_MEASUREMENT: 'es_CO.UTF-8',
  XDG_VTNR: '7',
  SDKMAN_CANDIDATES_API: 'https://api.sdkman.io/2',
  XDG_SESSION_ID: 'c2',
  XDG_RUNTIME_DIR: '/run/user/1000',
  GTK3_MODULES: 'xapp-gtk3-module',
  XDG_DATA_DIRS: '/usr/share/cinnamon:/usr/share/gnome:/home/devis/.local/share/flatpak/exports/share:/var/lib/flatpak/exports/share:/usr/local/share:/usr/share:/var/lib/snapd/desktop',
  PATH: '/home/devis/kepler/sdk/0.20.3067/workspace/env/KeplerCLI-2.0/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/Vodka-1.2/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/GnuMake-4.x/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/VegaPackagingTool-1.0/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/KeplerCLIVegaDeviceAdaptor-2.0/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/VegaManifestModuleRemapper-1.0/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/KeplerCLIDebuggingTools-2.0/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/KeplerPerfCLI-2.0/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/KeplerCLIKVDI-2.0/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/KeplerCLIHeaptrack-1.0/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/KeplerCLISimpleperf-1.0/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/KeplerLiveTvTools-1.0/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaClangArmv7-1.2/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaClangAarch64-1.2/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaClangX86_64-1.2/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaSysrootLibcppArmv7-1.0/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaSysrootLibcppAarch64-1.0/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaSysrootLibcppX86_64-1.0/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaClangHost-1.2/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/Patchelf-0.x/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaCMake-3.25.x/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaNinja-1.x/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/VodkaPkg-config-0.29/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/Openssl-1.1.x/runtime/bin:/home/devis/kepler/sdk/0.20.3067/workspace/env/Perl5-5.x/runtime/bin:/home/devis/kepler/sdk/0.20.3067/runtimes/python/bin:/home/devis/kepler/sdk/0.20.3067/tools/bin:/home/devis/kepler/sdk/0.20.3067/bin:/home/devis/.sdkman/candidates/java/current/bin:/home/devis/tizen-studio/tools/ide/bin:/home/devis/.nvm/versions/node/v18.19.0/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin:/home/devis/Android/Sdk/platform-tools:/home/devis/kepler/sdk/0.20.3067/runtimes/node/bin',
  GDMSESSION: 'cinnamon',
  DBUS_SESSION_BUS_ADDRESS: 'unix:path=/run/user/1000/bus',
  SDKMAN_PLATFORM: 'linuxx64',
  NVM_BIN: '/home/devis/.nvm/versions/node/v18.19.0/bin',
  GIO_LAUNCHED_DESKTOP_FILE_PID: '7324',
  GIO_LAUNCHED_DESKTOP_FILE: '/usr/share/applications/org.kde.yakuake.desktop',
  BRAZIL_BUILD_HOME: '/home/devis/kepler/sdk/0.20.3067/tools',
  LC_NUMERIC: 'es_CO.UTF-8',
  KEPLER_CLI_VERSION: '0.200.0'
}

```

### Logs or crash report

Logs and build provided to our contact.

---

<div class="post-metadata">

**Author:** ![Amz\_Rsk](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/amz_rsk/32/499_2.png) [@Amz\_Rsk](https://community.amazondeveloper.com/u/Amz_Rsk)\
**Post date:** [October 30, 2025, 2:24pm UTC](https://community.amazondeveloper.com/t/splash-screen-is-hidden-right-after-launch-when-using-usepreventhidesplashscreen/16148/3 "2025-10-30T14:24:12Z")

</div>

We are closing this post in response to the post [here](https://community.amazondeveloper.com/t/16142).

---

<div class="post-metadata">

**Author:** ![system](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/system/32/5065_2.png) [@system](https://community.amazondeveloper.com/u/system)\
**Post date:** [November 13, 2025, 2:24pm UTC](https://community.amazondeveloper.com/t/splash-screen-is-hidden-right-after-launch-when-using-usepreventhidesplashscreen/16148/4 "2025-11-13T14:24:50Z")

</div>

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.