# Statistics problem appeared again **URL:** \ **Category:** Q&A\ **Tags:** appstore-reporting\ **Created:** [March 23, 2026, 10:24pm UTC](https://community.amazondeveloper.com/t/statistics-problem-appeared-again/27965 "2026-03-23T22:24:40Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Super\_Mario](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/super_mario/32/2463_2.png) [@Super\_Mario](https://community.amazondeveloper.com/u/Super_Mario)\ **Post date:** [March 23, 2026, 10:24pm UTC](https://community.amazondeveloper.com/t/statistics-problem-appeared-again/27965/1 "2026-03-23T22:24:40Z")
Immediately after I failed a case about the difference between reported Units Sold and analytics, my statistics of downloaded/sold apps crashed to almost zero. This is for one of my apps: ![AmazonAppstoreSales](https://d3mq594dkmpl37.cloudfront.net/original/2X/5/5f466018de9489bd21e0c917af99e569af96ca5b.png) ---
**Author:** ![Mouad\_Abdelghafour\_AITALI](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/mouad_abdelghafour_aitali/32/2231_2.png) [@Mouad\_Abdelghafour\_AITALI](https://community.amazondeveloper.com/u/Mouad_Abdelghafour_AITALI)\ **Post date:** [March 23, 2026, 11:35pm UTC](https://community.amazondeveloper.com/t/statistics-problem-appeared-again/27965/2 "2026-03-23T23:35:29Z")
Yep, we’re experiencing the exact same issue too, especially today. ---
**Author:** ![Rory\_Buckley](https://avatars.discourse-cdn.com/v4/letter/r/ba9def/32.png) [@Rory\_Buckley](https://community.amazondeveloper.com/u/Rory_Buckley)\ **Post date:** [March 24, 2026, 10:19am UTC](https://community.amazondeveloper.com/t/statistics-problem-appeared-again/27965/3 "2026-03-24T10:19:22Z")
Yes - same here.. Im surprised this hasn’t been fixed yet.. ---
**Author:** ![Mouad\_Abdelghafour\_AITALI](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/mouad_abdelghafour_aitali/32/2231_2.png) [@Mouad\_Abdelghafour\_AITALI](https://community.amazondeveloper.com/u/Mouad_Abdelghafour_AITALI)\ **Post date:** [March 24, 2026, 10:36pm UTC](https://community.amazondeveloper.com/t/statistics-problem-appeared-again/27965/4 "2026-03-24T22:36:39Z")
And no solution so far the issue happened again today. ---
**Author:** ![Emma](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/emma/32/880_2.png) [@Emma](https://community.amazondeveloper.com/u/Emma)\ **Post date:** [March 26, 2026, 9:15am UTC](https://community.amazondeveloper.com/t/statistics-problem-appeared-again/27965/6 "2026-03-26T09:15:38Z")
Hello, The sales data on the Developer Console has been restored and should now reflect accurate numbers. We apologize for the inconvenience this may have caused. If you are still experiencing any issues, please let us know by submitting a [Contact Us](https://developer.amazon.com/public/support/contact/contact-us) case. ---
**Author:** ![Mouad\_Abdelghafour\_AITALI](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/mouad_abdelghafour_aitali/32/2231_2.png) [@Mouad\_Abdelghafour\_AITALI](https://community.amazondeveloper.com/u/Mouad_Abdelghafour_AITALI)\ **Post date:** [March 26, 2026, 10:30am UTC](https://community.amazondeveloper.com/t/statistics-problem-appeared-again/27965/7 "2026-03-26T10:30:47Z")
![image](https://d3mq594dkmpl37.cloudfront.net/original/2X/f/fcf0cbd637cbc1014994fa899602acd4bf442699.png) @Emma Same exact issue, we’ve been facing it for the past 3 days, and it’s still happening. ---
**Author:** ![Super\_Mario](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/super_mario/32/2463_2.png) [@Super\_Mario](https://community.amazondeveloper.com/u/Super_Mario)\ **Post date:** [March 27, 2026, 7:23pm UTC](https://community.amazondeveloper.com/t/statistics-problem-appeared-again/27965/8 "2026-03-27T19:23:50Z")
Something with the statistics/reporting systems is really off the last few months. A huge amount (40% at least) of my sales are not accounted to my account (Sales Reports) despite I have my own analytics system and I am completely sure these are unique userIDs, new installations, and they are still active on the devices and not refunded. ---
**Author:** ![Mouad\_Abdelghafour\_AITALI](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/mouad_abdelghafour_aitali/32/2231_2.png) [@Mouad\_Abdelghafour\_AITALI](https://community.amazondeveloper.com/u/Mouad_Abdelghafour_AITALI)\ **Post date:** [April 22, 2026, 4:44pm UTC](https://community.amazondeveloper.com/t/statistics-problem-appeared-again/27965/10 "2026-04-22T16:44:03Z")
It’s happening again; everything is dropping to almost zero