# Subscription live app testing issue

**URL:** <https://community.amazondeveloper.com/t/subscription-live-app-testing-issue/24528>\
**Category:** Q&A\
**Tags:** appstore-lat\
**Created:** [October 15, 2025, 12:54am UTC](https://community.amazondeveloper.com/t/subscription-live-app-testing-issue/24528 "2025-10-15T00:54:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![dayjur](https://avatars.discourse-cdn.com/v4/letter/d/8e7dd6/32.png) [@dayjur](https://community.amazondeveloper.com/u/dayjur)\
**Post date:** [October 15, 2025, 12:54am UTC](https://community.amazondeveloper.com/t/subscription-live-app-testing-issue/24528/1 "2025-10-15T00:54:34Z")

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hello i submitted a subscription in iap and it says approved though not live, and while it works in local testing with app tester when doing a live app testing it produces error looking at logs says invalid sku and fetching products does not show in onuserproductdata, should i not be able to test this even when in approved ?

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**Author:** ![Emma](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/emma/32/880_2.png) [@Emma](https://community.amazondeveloper.com/u/Emma)\
**Post date:** [October 15, 2025, 2:43am UTC](https://community.amazondeveloper.com/t/subscription-live-app-testing-issue/24528/2 "2025-10-15T02:43:53Z")

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Hello @dayjur ,

Thanks for posting. Unfortunately, we weren’t able to locate your account to investigate the issue. Please raise a [Contact Us](https://developer.amazon.com/public/support/contact/contact-us) case for further assistance.

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**Author:** ![dayjur](https://avatars.discourse-cdn.com/v4/letter/d/8e7dd6/32.png) [@dayjur](https://community.amazondeveloper.com/u/dayjur)\
**Post date:** [October 16, 2025, 3:38pm UTC](https://community.amazondeveloper.com/t/subscription-live-app-testing-issue/24528/3 "2025-10-16T15:38:52Z")

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it went live and was able to get sub details, when in approved would not fetch or wrok

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**Author:** ![system](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/system/32/5065_2.png) [@system](https://community.amazondeveloper.com/u/system)\
**Post date:** [October 30, 2025, 3:39pm UTC](https://community.amazondeveloper.com/t/subscription-live-app-testing-issue/24528/4 "2025-10-30T15:39:15Z")

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Closed on October 30, 2025, 3:39pm UTC

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