# Testers cant receive LAT email

**URL:** <https://community.amazondeveloper.com/t/testers-cant-receive-lat-email/4886>\
**Category:** Q&A\
**Tags:** appstore-lat\
**Created:** [May 7, 2024, 3:22am UTC](https://community.amazondeveloper.com/t/testers-cant-receive-lat-email/4886 "2024-05-07T03:22:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![liuxia](https://avatars.discourse-cdn.com/v4/letter/l/8797f3/32.png) [@liuxia](https://community.amazondeveloper.com/u/liuxia)\
**Post date:** [May 7, 2024, 3:22am UTC](https://community.amazondeveloper.com/t/testers-cant-receive-lat-email/4886/1 "2024-05-07T03:22:27Z")

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![image](https://d3mq594dkmpl37.cloudfront.net/original/2X/a/a7143159027838696e99dd7949cb871a757ae4db.png)  
I have opened all the email sending options and resent many times. Then I will receive the email at a certain time or not. It feels like it is delayed for a long time.

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**Author:** ![Kunijordan](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/kunijordan/32/579_2.png) [@Kunijordan](https://community.amazondeveloper.com/u/Kunijordan)\
**Post date:** [May 7, 2024, 9:24pm UTC](https://community.amazondeveloper.com/t/testers-cant-receive-lat-email/4886/2 "2024-05-07T21:24:53Z")

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Hello,

Thank you for posting comment in the forum.

In regards to testers not receiving LAT invitation email, it can take several hours for the testers to receive the invitation after LAT is submitted.

For more helpful information on LAT, please check out below link.

> **[Get Started with Live App Testing | App Testing](https://developer.amazon.com/docs/app-testing/live-app-testing-getting-started.html#add-testers)**
>
> This page provides an introduction on how to use Amazon's Live App Testing (LAT) service. For a conceptual overview of Live App Testing, see Understanding Live App Testing.For a...

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**Author:** ![system](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/system/32/5065_2.png) [@system](https://community.amazondeveloper.com/u/system)\
**Post date:** [May 22, 2024, 10:09pm UTC](https://community.amazondeveloper.com/t/testers-cant-receive-lat-email/4886/3 "2024-05-22T22:09:49Z")

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Closed on May 22, 2024, 10:09pm UTC

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