# Unable to add test users to Ring Staging **URL:** \ **Category:** Q&A\ **Created:** [June 1, 2026, 4:19pm UTC](https://community.amazondeveloper.com/t/unable-to-add-test-users-to-ring-staging/28459 "2026-06-01T16:19:29Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Darrell\_Burns](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/darrell_burns/32/5550_2.png) [@Darrell\_Burns](https://community.amazondeveloper.com/u/Darrell_Burns)\ **Post date:** [June 1, 2026, 4:19pm UTC](https://community.amazondeveloper.com/t/unable-to-add-test-users-to-ring-staging/28459/1 "2026-06-01T16:19:29Z")
I have been trying to add test users to my app (Manage App-\>Test-\>Log in with ring), but in the past couple of days, it gives me a 406 error, and I am unable to add. I had one test user, but made the poor decision to remove all staging users, and so now I have no test users. Please fix this to allow adding test users. Thanks! \*\*This is what is shown: Authentication Failed\*\* Missing required parameters: code or state ![image](https://d3mq594dkmpl37.cloudfront.net/original/2X/7/7f87500c28bff3f72c17631316fd7dc65b3a6aaf.jpeg) ---
**Author:** ![Darrell\_Burns](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/darrell_burns/32/5550_2.png) [@Darrell\_Burns](https://community.amazondeveloper.com/u/Darrell_Burns)\ **Post date:** [June 1, 2026, 10:58pm UTC](https://community.amazondeveloper.com/t/unable-to-add-test-users-to-ring-staging/28459/2 "2026-06-01T22:58:21Z")
I really need to know if I’m doing this correctly or not. I am trying to get ready for certification, but cannot add test users (or I’m doing it wrong). Please advise ---
**Author:** ![Alex\_boyd](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@Alex\_boyd](https://community.amazondeveloper.com/u/Alex_boyd)\ **Post date:** [June 2, 2026, 12:17pm UTC](https://community.amazondeveloper.com/t/unable-to-add-test-users-to-ring-staging/28459/3 "2026-06-02T12:17:55Z")
Hi Darrell, Our engineering team is actively investigating the issue preventing you from adding staging users. We’ll follow up as soon as we have a resolution. Apologies for the inconvenience. ---
**Author:** ![Darrell\_Burns](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/darrell_burns/32/5550_2.png) [@Darrell\_Burns](https://community.amazondeveloper.com/u/Darrell_Burns)\ **Post date:** [June 4, 2026, 9:26pm UTC](https://community.amazondeveloper.com/t/unable-to-add-test-users-to-ring-staging/28459/4 "2026-06-04T21:26:54Z")
Is there any update on this? ---
**Author:** ![Alex\_boyd](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@Alex\_boyd](https://community.amazondeveloper.com/u/Alex_boyd)\ **Post date:** [June 5, 2026, 12:06pm UTC](https://community.amazondeveloper.com/t/unable-to-add-test-users-to-ring-staging/28459/5 "2026-06-05T12:06:11Z")
Hi Darrell, Thank you for your patience. Our engineering team is actively working on resolving this issue. We’ll follow up as soon as you’re able to add staging users again. Apologies for the delay. ---
**Author:** ![Alex\_boyd](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@Alex\_boyd](https://community.amazondeveloper.com/u/Alex_boyd)\ **Post date:** [June 8, 2026, 12:52pm UTC](https://community.amazondeveloper.com/t/unable-to-add-test-users-to-ring-staging/28459/6 "2026-06-08T12:52:58Z")
Hi Darrell, We’re actively working on this. I’ve sent you an update via your support case with more details. We’ll continue tracking the resolution there. ---
**Author:** ![Darrell\_Burns](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/darrell_burns/32/5550_2.png) [@Darrell\_Burns](https://community.amazondeveloper.com/u/Darrell_Burns)\ **Post date:** [June 9, 2026, 10:49pm UTC](https://community.amazondeveloper.com/t/unable-to-add-test-users-to-ring-staging/28459/7 "2026-06-09T22:49:11Z")
I was able to add test users this afternoon ---
**Author:** ![Alex\_boyd](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@Alex\_boyd](https://community.amazondeveloper.com/u/Alex_boyd)\ **Post date:** [June 10, 2026, 12:00pm UTC](https://community.amazondeveloper.com/t/unable-to-add-test-users-to-ring-staging/28459/8 "2026-06-10T12:00:23Z")
Hi Darrell, Glad to hear it’s working now! Let us know if you run into any other issues as you continue with testing and certification.