# Unable to do testing with AppTester

**URL:** <https://community.amazondeveloper.com/t/unable-to-do-testing-with-apptester/4031>\
**Category:** Q&A\
**Tags:** appstore-iap\
**Created:** [March 12, 2024, 10:52pm UTC](https://community.amazondeveloper.com/t/unable-to-do-testing-with-apptester/4031 "2024-03-12T22:52:25Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Tachu](https://avatars.discourse-cdn.com/v4/letter/t/db5fbb/32.png) [@Tachu](https://community.amazondeveloper.com/u/Tachu)\
**Post date:** [March 12, 2024, 10:52pm UTC](https://community.amazondeveloper.com/t/unable-to-do-testing-with-apptester/4031/1 "2024-03-12T22:52:26Z")

</div>

I’ve downloaded the SDK, and even ran the sample app to test a consumable. I have my amazon.sdktester.json installed and being parsed.  
I’ve enabled the sandbox mode

```auto
adb shell getprop debug.amazon.sandboxmode                                
debug

```

But no matter what i do, when i see the logcat i get the following error when trying to test purchase.

```auto
2024-03-12 15:15:42.529 964-1527 ActivityManager system_server W Unable to start service Intent { act=com.amazon.testclient.iap.purchase flg=0x10000000 cmp=com.amazon.sdktestclient/.command.CommandBroker (has extras) } U=0: not found

```

I’ve uninstalled and installed the appTester several times. and tried to follow the instructions in the docs.  
One step that i cant seem to get on AppTester is the portion. Referenced here

> **[App Tester User Guide | In-App Purchasing](https://developer.amazon.com/docs/in-app-purchasing/iap-app-tester-user-guide.html#choose-the-appstore-sdk-apis)**
>
> With App Tester, you can test Amazon In-App Purchasing (IAP) features before you publish your app to the Amazon Appstore. After you have downloaded, installed, and set up the Ap...

I dont have a appstore-sdk-api’s option

Im testing all this on an Fire max 11

Thanks for any help

---

<div class="post-metadata">

**Author:** ![Emma](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/emma/32/880_2.png) [@Emma](https://community.amazondeveloper.com/u/Emma)\
**Post date:** [March 21, 2024, 5:49am UTC](https://community.amazondeveloper.com/t/unable-to-do-testing-with-apptester/4031/4 "2024-03-21T05:49:22Z")

</div>

Hi Tachu,

Thanks for posting. Can you please confirm if you installed the latest [App Tester app](https://www.amazon.com/Amazon-App-Tester/dp/B00BN3YZM2) to your device?

---

<div class="post-metadata">

**Author:** ![system](https://dhm3gbtzu79o6.cloudfront.net/user_avatar/community.amazondeveloper.com/system/32/5065_2.png) [@system](https://community.amazondeveloper.com/u/system)\
**Post date:** [May 23, 2024, 3:12am UTC](https://community.amazondeveloper.com/t/unable-to-do-testing-with-apptester/4031/6 "2024-05-23T03:12:21Z")

</div>

Closed on May 23, 2024, 3:12am UTC

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