# \#appstore-lat **URL:** https://community.amazondeveloper.com/tag/appstore-lat/55.md [Latest](https://community.amazondeveloper.com/latest.md) · [Categories](https://community.amazondeveloper.com/categories.md) · [Tags](https://community.amazondeveloper.com/tags.md) --- ## [LAT builds blocked by “New Appstore version required” dialog on all Fire tablets and Fire TV devices](https://community.amazondeveloper.com/t/lat-builds-blocked-by-new-appstore-version-required-dialog-on-all-fire-tablets-and-fire-tv-devices/29766)
**Author:** [@anonim228](https://community.amazondeveloper.com/u/anonim228)\ **Replies:** 12\ **Last updated:** [October 21, 2026, 2:23am UTC](https://community.amazondeveloper.com/t/lat-builds-blocked-by-new-appstore-version-required-dialog-on-all-fire-tablets-and-fire-tv-devices/29766 "2026-10-21T02:23:12Z")
Hi, Since October 8, none of our Live App Testing builds can be launched on our Fire devices. At startup, every LAT build shows a native Amazon dialog: New Appstore version required Amazon Appstore is out of date. Pl… --- ## [I cannot download PBS KIDS app from the Live app testing invitation](https://community.amazondeveloper.com/t/i-cannot-download-pbs-kids-app-from-the-live-app-testing-invitation/29757)
**Author:** [@Erika](https://community.amazondeveloper.com/u/Erika)\ **Replies:** 1\ **Last updated:** [October 15, 2026, 8:57pm UTC](https://community.amazondeveloper.com/t/i-cannot-download-pbs-kids-app-from-the-live-app-testing-invitation/29757 "2026-10-15T20:57:33Z")
I am a tester and need to test PBS KIDS app, so I have the LAT invitation email, but I don´t see the “Get app” option to download it. I am currently in Colombia and am connected to Miami via a VPN, on both my laptop and… --- ## [Unable to Add a New Tester in Manage Testers](https://community.amazondeveloper.com/t/unable-to-add-a-new-tester-in-manage-testers/29680)
**Author:** [@Fun\_BirdStudio](https://community.amazondeveloper.com/u/Fun_BirdStudio)\ **Replies:** 2\ **Last updated:** [October 5, 2026, 6:11am UTC](https://community.amazondeveloper.com/t/unable-to-add-a-new-tester-in-manage-testers/29680 "2026-10-05T06:11:31Z")
Hello Amazon Developer Community, I’m currently unable to add a new tester from the Manage Testers section in the Amazon Developer Console. This issue started after the recent changes/updates in the Amazon Developer Co… --- ## [Live App Testing a constant source of pain](https://community.amazondeveloper.com/t/live-app-testing-a-constant-source-of-pain/28795)
**Author:** [@Chris\_OShea](https://community.amazondeveloper.com/u/Chris_OShea)\ **Replies:** 1\ **Last updated:** [July 24, 2026, 7:16am UTC](https://community.amazondeveloper.com/t/live-app-testing-a-constant-source-of-pain/28795 "2026-07-24T07:16:41Z")
Hi We are regularly doing builds for multiple apps across multiple mobile platforms and the one we always have problem with during testing is Amazon. Live App Testing seems to barely work, I’ll ask your thoughts and won… --- ## [Live App Testing has been down for over 48 hours](https://community.amazondeveloper.com/t/live-app-testing-has-been-down-for-over-48-hours/28085)
**Author:** [@Maksim\_Narchuk\_Cleverside](https://community.amazondeveloper.com/u/Maksim_Narchuk_Cleverside)\ **Replies:** 2\ **Last updated:** [April 13, 2026, 1:47pm UTC](https://community.amazondeveloper.com/t/live-app-testing-has-been-down-for-over-48-hours/28085 "2026-04-13T13:47:06Z")
While creating the latest release in LAT, there was a duplication of builds (4509), and now we are unable to use LAT. Both releases are in “Processing” status, and there is nothing we can do about it. This has been goi… --- ## [\[Appstore DevTest\] Subscription Renewal Timeline Not Accelerated](https://community.amazondeveloper.com/t/appstore-devtest-subscription-renewal-timeline-not-accelerated/28016)
**Author:** [@ishijima\_tatsuki\_1](https://community.amazondeveloper.com/u/ishijima_tatsuki_1)\ **Replies:** 1\ **Last updated:** [March 31, 2026, 9:37am UTC](https://community.amazondeveloper.com/t/appstore-devtest-subscription-renewal-timeline-not-accelerated/28016 "2026-03-31T09:37:33Z")
Background We are testing subscription purchases. In LiveAppTesting, we have confirmed that the Accelerated Subscriptions Time Table works as expected — subscription renewal cycles are shortened, allowing us to efficient… --- ## [AUTH\_TOKEN\_VERIFICATION\_FAILURE (Amazon Appstore DevTest for IAP)](https://community.amazondeveloper.com/t/auth-token-verification-failure-amazon-appstore-devtest-for-iap/24655)
**Author:** [@Super\_Mario](https://community.amazondeveloper.com/u/Super_Mario)\ **Replies:** 25\ **Last updated:** [December 17, 2025, 9:35pm UTC](https://community.amazondeveloper.com/t/auth-token-verification-failure-amazon-appstore-devtest-for-iap/24655 "2025-12-17T21:35:43Z")
I have fulfilled all the requirements from the documentation of Amazon Appstore DevTest for IAP, but I keep getting the AUTH\_TOKEN\_VERIFICATION\_FAILURE error. 1761602866.836 20154 Kiwi Debug CommandResultVerifier: Verif… --- ## [Testing in-app purchases without a Fire Os device in 2025](https://community.amazondeveloper.com/t/testing-in-app-purchases-without-a-fire-os-device-in-2025/24521)
**Author:** [@Sublinet\_Publishing](https://community.amazondeveloper.com/u/Sublinet_Publishing)\ **Replies:** 7\ **Last updated:** [October 23, 2025, 2:40pm UTC](https://community.amazondeveloper.com/t/testing-in-app-purchases-without-a-fire-os-device-in-2025/24521 "2025-10-23T14:40:52Z")
Hi, Amazon has just retired the appstore for android and now, when trying to install the Amazon App Tester, you get a message saying your device is not compatible. How does one test in app purchases now ? --- ## [Subscription live app testing issue](https://community.amazondeveloper.com/t/subscription-live-app-testing-issue/24528)
**Author:** [@dayjur](https://community.amazondeveloper.com/u/dayjur)\ **Replies:** 2\ **Last updated:** [October 16, 2025, 3:38pm UTC](https://community.amazondeveloper.com/t/subscription-live-app-testing-issue/24528 "2025-10-16T15:38:52Z")
hello i submitted a subscription in iap and it says approved though not live, and while it works in local testing with app tester when doing a live app testing it produces error looking at logs says invalid sku and fetch… --- ## [LAT doesn't work properly](https://community.amazondeveloper.com/t/lat-doesnt-work-properly/10321)
**Author:** [@Vadym](https://community.amazondeveloper.com/u/Vadym)\ **Replies:** 3\ **Last updated:** [October 12, 2025, 8:19am UTC](https://community.amazondeveloper.com/t/lat-doesnt-work-properly/10321 "2025-10-12T08:19:48Z")
Hello, I’m trying to test IAP via LAT. I created an application, created products. I’m checking the debug version with the sandbox mode enabled and the downloaded file that was exported from IAP. Everything works. I bu… --- ## [Cannot end/start new Live App Testing](https://community.amazondeveloper.com/t/cannot-end-start-new-live-app-testing/11521)
**Author:** [@Acentek](https://community.amazondeveloper.com/u/Acentek)\ **Replies:** 2\ **Last updated:** [July 9, 2025, 1:51pm UTC](https://community.amazondeveloper.com/t/cannot-end-start-new-live-app-testing/11521 "2025-07-09T13:51:57Z")
I cannot end an Active Test, in the Live App Testing portion. Can someone assist? --- ## [Live App Testing: Installation Failure DOWNLOADING\_ERROR\_FAILED](https://community.amazondeveloper.com/t/live-app-testing-installation-failure-downloading-error-failed/11098)
**Author:** [@kazuya\_furukawa](https://community.amazondeveloper.com/u/kazuya_furukawa)\ **Replies:** 1\ **Last updated:** [June 10, 2025, 10:17am UTC](https://community.amazondeveloper.com/t/live-app-testing-installation-failure-downloading-error-failed/11098 "2025-06-10T10:17:50Z")
I’m currently testing my app through live app testing. It was working perfectly fine until the day before yesterday, but since yesterday, I’ve been getting an error during installation after the download finishes when tr… --- ## [Updating app in Live App Testing](https://community.amazondeveloper.com/t/updating-app-in-live-app-testing/9780)
**Author:** [@tyczj](https://community.amazondeveloper.com/u/tyczj)\ **Replies:** 1\ **Last updated:** [April 21, 2025, 5:28am UTC](https://community.amazondeveloper.com/t/updating-app-in-live-app-testing/9780 "2025-04-21T05:28:07Z")
I am trying to use Live App Testing for the first time for internal testing on several Fire TV devices. I started a new test uploaded an APK and downloaded it on the devices. I now need to provide an update to the devic… --- ## [Why did my testers not receive a Live App Testing (LAT) invitation email?](https://community.amazondeveloper.com/t/why-did-my-testers-not-receive-a-live-app-testing-lat-invitation-email/1778)
**Author:** [@Gomathy](https://community.amazondeveloper.com/u/Gomathy)\ **Replies:** 0\ **Last updated:** [December 17, 2023, 1:15am UTC](https://community.amazondeveloper.com/t/why-did-my-testers-not-receive-a-live-app-testing-lat-invitation-email/1778 "2023-12-17T01:15:36Z")
When a tester first receives their email invitation, they have an option to unsubscribe from LAT communications. A tester who unsubscribes doesn’t receive LAT invites through emails or push notifications. If after unsubs… --- ## [Device Compatibility Issue in Amazon LAT (Live App Testing)](https://community.amazondeveloper.com/t/device-compatibility-issue-in-amazon-lat-live-app-testing/9059)
**Author:** [@Commerce\_test](https://community.amazondeveloper.com/u/Commerce_test)\ **Replies:** 6\ **Last updated:** [March 5, 2025, 6:55am UTC](https://community.amazondeveloper.com/t/device-compatibility-issue-in-amazon-lat-live-app-testing/9059 "2025-03-05T06:55:04Z")
I have submitted my app for Live App Testing (LAT) on the Amazon Appstore. When I receive the test notification as a tester, I encounter a device compatibility issue , even though my app is designed to support Android 7 … --- ## [Not able to download Test app during Live App Testing](https://community.amazondeveloper.com/t/not-able-to-download-test-app-during-live-app-testing/8686)
**Author:** [@Jaya\_Yayadhi\_A](https://community.amazondeveloper.com/u/Jaya_Yayadhi_A)\ **Replies:** 1\ **Last updated:** [February 4, 2025, 9:47pm UTC](https://community.amazondeveloper.com/t/not-able-to-download-test-app-during-live-app-testing/8686 "2025-02-04T21:47:36Z")
When I try to open my test app through the LAT invitation to email.I am getting this error even though i have added only one tester and the test still in progress “This test app you are trying to access is currently unav… --- ## [Why can't my device receive dynamic test push notifications?](https://community.amazondeveloper.com/t/why-cant-my-device-receive-dynamic-test-push-notifications/8414)
**Author:** [@Starry](https://community.amazondeveloper.com/u/Starry)\ **Replies:** 3\ **Last updated:** [January 21, 2025, 6:55am UTC](https://community.amazondeveloper.com/t/why-cant-my-device-receive-dynamic-test-push-notifications/8414 "2025-01-21T06:55:00Z")
After I submitted the dynamic app for testing in the App Manager, I received a test invitation via email, but no push messages were sent to the device, so I couldn’t test it. It was working a month ago, but it has stoppe… --- ## [Live App Test (LAT) can't move in“Test in progress”, and has been in the submission status for two days](https://community.amazondeveloper.com/t/live-app-test-lat-cant-move-in-test-in-progress-and-has-been-in-the-submission-status-for-two-days/8147)
**Author:** [@chenzhongfang](https://community.amazondeveloper.com/u/chenzhongfang)\ **Replies:** 3\ **Last updated:** [December 30, 2024, 8:06am UTC](https://community.amazondeveloper.com/t/live-app-test-lat-cant-move-in-test-in-progress-and-has-been-in-the-submission-status-for-two-days/8147 "2024-12-30T08:06:42Z")
We have been stuck here for two days, unable to perform any operations or complete the pre-launch testing work！！！ --- ## [How do I test my app? (Emulator, beta test, IAP, physical device)](https://community.amazondeveloper.com/t/how-do-i-test-my-app-emulator-beta-test-iap-physical-device/1779)
**Author:** [@ctrag](https://community.amazondeveloper.com/u/ctrag)\ **Replies:** 0\ **Last updated:** [December 17, 2023, 1:30am UTC](https://community.amazondeveloper.com/t/how-do-i-test-my-app-emulator-beta-test-iap-physical-device/1779 "2023-12-17T01:30:36Z")
When developing applications for Amazon devices, it’s critical to test them to submitting them to Amazon Appstore. Review the compatibility testing guidelines for Fire TV and Fire tablet apps. You also need to consid… --- ## [Trouble with testing](https://community.amazondeveloper.com/t/trouble-with-testing/6982)
**Author:** [@Liam\_Nu](https://community.amazondeveloper.com/u/Liam_Nu)\ **Replies:** 4\ **Last updated:** [October 10, 2024, 7:10am UTC](https://community.amazondeveloper.com/t/trouble-with-testing/6982 "2024-10-10T07:10:39Z")
We are trying to test our app in Amazon, when the tester click on “Get App”, it always show not found page. We already tried re-posting the app, reset subscription and entitlement. Nothing work so far. Hoping to fix t… --- ## [Unable to install from Live App Testing invitation](https://community.amazondeveloper.com/t/unable-to-install-from-live-app-testing-invitation/6613)
**Author:** [@Jim\_Edwards-Hewitt](https://community.amazondeveloper.com/u/Jim_Edwards-Hewitt)\ **Replies:** 6\ **Last updated:** [October 9, 2024, 10:08am UTC](https://community.amazondeveloper.com/t/unable-to-install-from-live-app-testing-invitation/6613 "2024-10-09T10:08:33Z")
I have received a Live App Testing invitation I sent to myself, and when I try to download it, I get: “We could not complete your order due to a payment issue. App purchase is now in pending status and cannot proceed to… --- ## [Submit Test not working in Live App Testing](https://community.amazondeveloper.com/t/submit-test-not-working-in-live-app-testing/6609)
**Author:** [@Jim\_Edwards-Hewitt](https://community.amazondeveloper.com/u/Jim_Edwards-Hewitt)\ **Replies:** 2\ **Last updated:** [September 23, 2024, 10:13am UTC](https://community.amazondeveloper.com/t/submit-test-not-working-in-live-app-testing/6609 "2024-09-23T10:13:19Z")
I have created a new test in Live App Testing, and when I click Submit Test nothing happens. There are no error messages anywhere in the form. I initially had some issues with 64-bit compatibility which were preventing m… --- ## [Submitted Live App Testing, but can't find app on tablet](https://community.amazondeveloper.com/t/submitted-live-app-testing-but-cant-find-app-on-tablet/5493)
**Author:** [@Mike\_Aymard](https://community.amazondeveloper.com/u/Mike_Aymard)\ **Replies:** 14\ **Last updated:** [August 23, 2024, 7:42pm UTC](https://community.amazondeveloper.com/t/submitted-live-app-testing-but-cant-find-app-on-tablet/5493 "2024-08-23T19:42:57Z")
Hi, I am new to Amazon apps, so I might be missing something, but basically I have created a new app, created and submitted a new Live App Testing session and accepted the invite. However, I cannot get the app downloade… --- ## [IAP Live App Testing Delayed Purchase Screen](https://community.amazondeveloper.com/t/iap-live-app-testing-delayed-purchase-screen/6056)
**Author:** [@devjc](https://community.amazondeveloper.com/u/devjc)\ **Replies:** 1\ **Last updated:** [August 15, 2024, 9:00am UTC](https://community.amazondeveloper.com/t/iap-live-app-testing-delayed-purchase-screen/6056 "2024-08-15T09:00:33Z")
I’ve successfully tested calling the IAP SDK to trigger a purchase in the sandbox environment: Purchase modal shows as soon as I call PurchasingService.purchase() onPurchaseResponse callback executes with success respo… --- ## [Appstore Submission API + Live App Testing?](https://community.amazondeveloper.com/t/appstore-submission-api-live-app-testing/3826)
**Author:** [@kreeger](https://community.amazondeveloper.com/u/kreeger)\ **Replies:** 3\ **Last updated:** [March 20, 2024, 10:37am UTC](https://community.amazondeveloper.com/t/appstore-submission-api-live-app-testing/3826 "2024-03-20T10:37:22Z")
I’m familiar with Amazon’s Appstore Submission API, which is super handy for automating our build pipeline for delivering releases to the Amazon Appstore. That said, I can’t find any documentation for automating build/A… --- ## [Live App Testing email not received](https://community.amazondeveloper.com/t/live-app-testing-email-not-received/5663)
**Author:** [@Jim\_Edwards-Hewitt](https://community.amazondeveloper.com/u/Jim_Edwards-Hewitt)\ **Replies:** 2\ **Last updated:** [July 15, 2024, 4:41pm UTC](https://community.amazondeveloper.com/t/live-app-testing-email-not-received/5663 "2024-07-15T16:41:14Z")
I have created a new test with assigned testers. The test went to Test in Progress status three hours ago but my test account has not received an email. I checked that Appstore promotional emails are allowed. I understan… --- ## [Can you list previews of apps?](https://community.amazondeveloper.com/t/can-you-list-previews-of-apps/5169)
**Author:** [@Protozoan](https://community.amazondeveloper.com/u/Protozoan)\ **Replies:** 1\ **Last updated:** [June 6, 2024, 8:17am UTC](https://community.amazondeveloper.com/t/can-you-list-previews-of-apps/5169 "2024-06-06T08:17:20Z")
Can we list previews of our app? Or should we wait for the production version? x --- ## [Testers cant receive LAT email](https://community.amazondeveloper.com/t/testers-cant-receive-lat-email/4886)
**Author:** [@liuxia](https://community.amazondeveloper.com/u/liuxia)\ **Replies:** 1\ **Last updated:** [May 7, 2024, 9:24pm UTC](https://community.amazondeveloper.com/t/testers-cant-receive-lat-email/4886 "2024-05-07T21:24:53Z")
I have opened all the email sending options and resent many times. Then I will receive the email at a certain time or not. It feels like it is delayed for a long time. --- ## [Fire TV Live App Tester getting Purchase Failure](https://community.amazondeveloper.com/t/fire-tv-live-app-tester-getting-purchase-failure/3666)
**Author:** [@tsornin](https://community.amazondeveloper.com/u/tsornin)\ **Replies:** 4\ **Last updated:** [February 20, 2024, 10:52pm UTC](https://community.amazondeveloper.com/t/fire-tv-live-app-tester-getting-purchase-failure/3666 "2024-02-20T22:52:27Z")
I’ve released a Live App Test for Fire TV. I was able to install the test app on my own FireTV stick, however one of my testers is getting “Purchase Failure - An Error occurred when purchasing (app name) - please try aga… --- ## [Why is my Live App Test (LAT) not live?](https://community.amazondeveloper.com/t/why-is-my-live-app-test-lat-not-live/1777)
**Author:** [@Gomathy](https://community.amazondeveloper.com/u/Gomathy)\ **Replies:** 0\ **Last updated:** [December 17, 2023, 1:01am UTC](https://community.amazondeveloper.com/t/why-is-my-live-app-test-lat-not-live/1777 "2023-12-17T01:01:13Z")
Live App Tests may take up to 24 hours to be published. If you have still not received the invitation email (tip: check your spam folder) and the developer portal status for the app is not “Test in progress”, please con… [Next page](https://community.amazondeveloper.com/tag/appstore-lat/55.md?match_all_tags=true&page=1&tags%5B%5D=appstore-lat)