Alexa ‘Pause’ does not stop playback in Vega Media Controls

Vega Open Beta Bug Reports
1

1. Summary

In our project, we are implementing Alexa voice commands for basic media controls such as play, pause, skip forward, and skip backward using Vega Media Controls. While most commands function correctly, the “Alexa pause” command does not work as expected, as it fails to pause playback.

After debugging our own implementation without finding a resolution, we tested the same behavior in the Vega Audio Sample App (Sample Apps | Vega Get Started). The issue persists there as well: “Alexa pause” does not pause playback, even though other commands operate normally.

Bug Severity
Select one that applies

  • Impacts operation of app
  • Blocks current development
  • Improvement suggestion
  • Issue with documentation (If selected, please share the doc link and describe the issue)
  • Other

2. Steps to Reproduce

  1. Download the repo of the sample app (GitHub - AmazonAppDev/vega-audio-sample: This sample app shows you how to build a music player and includes UI features, such as album details, track lists, home, search, library, and settings. · GitHub).
  2. Follow the README.md steps to install it.
  3. Launch the app.
  4. On home select the first tile from the most wanted list.
  5. Navigate to the play button and select it.
  6. The player should be playing by default.
  7. Click the voice button on the fire-stick remote and keep it pressed.
  8. When Alexa is visible available on the screen say “Alexa Pause“
  9. Result audio is still playing and the player has not been paused.

3. Observed Behavior

Explain what actually happened, noting any discrepancies or malfunctions.

The player remains in a playing state: audio is audible, and the UI accurately indicates active playback.

4. Expected Behavior

Describe what you expected the SDK to do under normal operation.

The player is expected to be in a paused state: audio playback should cease, and the UI should indicate paused.

4.a Possible Root Cause & Temporary Workaround

Fill out anything you have tried. If you don’t know, N/A is acceptable

N/A

5. Logs or crash report

No relevant logs

6. Environment

Please fill out the fields related to your bug below:

  • SDK Version: 0.22.6620

  • App State: Foreground

  • OS Information:

    NAME="OS"
OE_VERSION="4.0.0"
OS_MAJOR_VERSION="1"
OS_MINOR_VERSION="1"
RELEASE_ID="14"
OS_VERSION="1.1"
BRANCH_CODE="TV Ship day60"
BUILD_DESC="OS 1.1 (TV Ship day60/102)"
BUILD_FINGERPRINT="4.0.253712.0(3072cab629675a74)/102N:user/release-keys"
BUILD_VARIANT="user"
BUILD_TAGS="release-keys"
BUILD_DATE="Fri Mar 20 21:10:28 UTC 2026"
BUILD_TIMESTAMP="1774041028"
VERSION_NUMBER="1401010010220"
4

Hi @Kevin_Snijders

Thank you for the detailed bug report on the Alexa “Pause” command not stopping playback in Vega Media Controls.

Our team is investigating this issue and will provide an update as soon as we have more information.

Thanks for helping us improve the Vega platform.

Warm regards,
Aishwarya