Content Launcher Fails on New Vega Devices – "Watch on App" Shows Loading Error

Vega Open Beta Bug Reports
1

1. Summary

Content Launcher is failing on new Vega devices when launching the app from Vega Home using “Watch on App”.

While the same flow works correctly on older Vega sticks, on newer devices the app opens but shows a loading error screen instead of navigating to the intended content.

App Name:frndly tv

Bug Severity
Select one that applies

  • Impacts operation of app

2. Steps to Reproduce

    1. Use a new Vega device / stick
    2. Open Vega home screen
    3. Navigate to any content integrated with Content Launcher
    4. Click on “Watch on App”
    5. App launches
    6. Observe error on content loading screen

shared image
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  1. Environment

Please fill out the fields related to your bug below:

  • **SDK Version:**Active SDK Version: 0.22.6150
    Vega CLI Version: 1.2.18

  • App State: [Foreground/Background]

  • OS Information: NAME=“OS”
    OE_VERSION=“4.0.0”
    OS_MAJOR_VERSION=“1”
    OS_MINOR_VERSION=“1”
    RELEASE_ID=“14”
    OS_VERSION=“1.1”
    BRANCH_CODE=“TV Ship day60”
    BUILD_DESC=“OS 1.1 (TV Ship day60/101)”
    BUILD_FINGERPRINT=“4.0.249302.0(3072cab629675a74)/101N:user/release-keys”
    BUILD_VARIANT=“user”
    BUILD_TAGS=“release-keys”
    BUILD_DATE=“Sat Mar 14 22:24:12 UTC 2026”
    BUILD_TIMESTAMP=“1773527052”
    VERSION_NUMBER=“1401010010120”

4

Hi @YuppTV,

Thank you for the detailed bug report on the Content Launcher issue with “Watch on App” on new Vega devices.

Our team is investigating this issue and will provide an update as soon as we have more information.

Thanks for helping us improve the Vega platform.

Warm regards,
Aishwarya

5

Hi @YuppTV

Thanks for your patience while we investigated this issue.

Our team attempted to reproduce the Content Launcher loading error on new Vega devices but were unable to replicate the issue, content consistently launched within the app as expected.

To help us investigate further, could you please share device logs captured during the issue reproduction? This will help us identify what might be causing the loading error on your specific device.

Thanks for helping us improve the Vega platform.

Warm regards,
Aishwarya

6

HI @amen ,
please find attached file for device logs

content launcher device logs.tsx (110.7 KB)

Thank you.

7

Hi @YuppTV

Thanks for sharing the logs.

Unfortunately, the attached file doesn’t appear to be a valid log file - we’re unable to extract any logs from it. Could you please share the device logs following our log collection guidelines for Vega?

This will help us identify what’s causing the loading error on your device.

Thanks for your patience

Warm regards,
Aishwarya

8

Hi @amen ,
please find the attached log file.

Thank you.