Hi,
My app uses ADM to receive messages and carry out actions.
By default, Amazon Fire tablets have Automatic Smart Suspend enabled. Also users may enable Scheduled Smart Suspend. Smart Suspends means the device will not receive messages promptly.
Is there anyway to programmatically detect if smart suspend is enabled so my app can advise the user to disable this?
Kind Regards,
Hi Shaks,
Welcome to the forum, and thanks for posting! On Fire Tablets, the Automatic Smart Suspend is enabled by default to turn off any wireless connectivity when users are not using the device. Scheduled Smart Suspend is off by default. Regrettably, for both features, it is not possible to programmatically toggle them. These options are there to save battery, and allow the user to be in control, without being overriden by apps.
I would suggest having some sort of messaging in your app, showing your users the benefits of disabling Automatic Smart Suspend to be able to receive your app’s notifications, etc. And providing them with instructions on how to achieve that.
Thanks!