Before you continue
Before submitting a bug report, please review our troubleshooting documentation at Troubleshoot Issues | Vega Troubleshooting
If you still want to file a bug report, please make sure to fill in all the details below and provide the necessary information.
NOTE: PLEASE ONLY REPORT A SINGLE BUG USING THIS TEMPLATE.
If you’re experiencing multiple issues, please file a separate report for each.
Bug Description
1. Summary
Focus on EPG Component won’t go anywhere except from the same component. Focus wont go to the left drawer.
App Name:
App Link on Amazon Appstore (found through Developer Console → Actions column in App List → View on Amazon.com):
Vix
Bug Severity
Select one that applies
- x Impacts operation of app
- Blocks current development
- Improvement suggestion
- Issue with documentation (If selected, please share the doc link and describe the issue)
- Other
2. Steps to Reproduce
Focus on epg elementTry to move focus outside element- Focus wont go outside of the element.
3. Observed Behavior
Explain what actually happened, noting any discrepancies or malfunctions.
Focus wont go to the drawer element, even with TVFocusGuideView
4. Expected Behavior
Describe what you expected the SDK to do under normal operation.
Focus is able to go outside.
4.a Possible Root Cause & Temporary Workaround
Fill out anything you have tried. If you don’t know, N/A is acceptable
Focus management
5. Logs or crash report
(Please make sure to provide relevant logs as attachment)
For crash issues, please refer this guide for faster troubleshooting: Detect Where the App Crash Originates | Design and Develop Vega Apps
-
For issues with Kepler Studio Extension, please share log files from below folders:
~/.vscode/extensions/amazon.kepler-extension-<version>/ExtensionLogs ~/.vscode/extensions/amazon.kepler-ui-extension-<version>/ExtensionLogs
6. Environment
Please fill out the fields related to your bug below:
-
SDK Version: Output of
kepler --version -
0.20.3719
-
App State:
[Foreground/Background] -
OS Information
Please ssh into the device viakepler exec vda shelland copy the output fromcat /etc/os-releaseinto the answer section below. Note, if you don’t have a simulator running or device attachedkepler exec vda shellwill respond withvda: no devices/emulators found<!-- Answer here if applicable -->
7. Example Code Snippet / Screenshots / Screengrabs
Include any relevant code or component setup in React Native that can help reproduce the bug.
return (
<View
style={styles.container}
>
{data && currentCategory && (
<>
{header && !isFullScreenCalled && (
<EpgHeader
header={header}
isShouldFocusCategories={shouldFocusCategories}
setCurrentCategory={setCurrentCategory}
categories={data?.epgCategories?.epgCategoriesEdges}
currentCategory={currentCategory}
setCurrentCategoryName={setCurrentCategoryName}
/>
)}
<View>
<Text variant={TextVariant.TEXT_2XL}>{currentCategoryName}</Text>
</View>
<TVFocusGuideView
autoFocus
>
<KeplerEPG
ref={epg}
onTileFocus={handleFocus}
onScroll={({ row }): void => {
setDebouncedRow(row + 2);
}}
onMenu={({ payload, title }): void => {
console.log(`Menu button pressed on "${title}". Data:\n${JSON.stringify(payload, null, 4)}`);
}}
onTilePress={({ payload, title }): void => {
console.log(`Pressed on "${title}". Data:\n${JSON.stringify(payload, null, 4)}`);
// @ts-ignore
openFullScreen(payload);
}}
features={[]}
tileLayout="standard"
focusBorder={{
enabled: true,
color: '#FF7B37',
}}
tileStyle={TILE_STYLE}
logoStyle={LOGO_STYLE}
/>
</TVFocusGuideView>
</>
)}
</View>
Playback Issues
If this is a playback issue, please provide your content URL, any pre-conditions (like geo-location), and let us know if it’s x86 or arm7.
<!-- Describe your playback issue if applicable -->
Please share the following details in addition:_
- Player SDK:
[Bitmovin, Shaka, ...] - Player SDK Version:
[e.g. 1.23]- Audio Codecs:
[AAC, ...] - Video Codecs:
[h.264, mp4] - Manifest Types:
[m3u8, dash, etc ..]
- Audio Codecs:
Q: If applicable, please provide your media/content url
If this is created dynamically, tokenized, etc please provide a way for us to access it
[N/A or Content / Media Url for testing]
Q: Are there any special headers required to reproduce the issue you are facing?
[N/A or Insert Headers]
Additionally please provide the following if possible
Provide Screenshots / Screengrabs / Logs. Please include as much information as you can that will help debug.
<!-- Answer here if applicable -->
Additional Context
Any Additional Context you would like to provide?
Add any other relevant information, such as recent updates to the SDK, dependencies, or device OS that may affect the bug.
<!-- Answer here if applicable -->