Simulator is not starting. it is showing in booting state only

Vega Open Beta Bug Reports
22

Hi Monica

After downloading the latest SDK v0.22, the simulator booting issue is still not resolved. Please refer to the screenshot for a better understanding of the issue.

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23

Hi Amazon team,

Based on my finding, i find the root cause of the issue. Registration window is not showing on my simulator that’s the reason of the issue.

As per document we need to register the simulator but my simulator is not registered due to window is not showing so I am unable to register the my simulator . I think once device will be registered it is become in ready and use state.

Document reference page:

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    I have install the SDK in another system and i see the below image on the simulator. But registration window is not showing on my simulator.

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Kindly help to expedite the issue to resolve.

24

Hi @abp_network,

Thank you for sharing your findings. After reviewing the logs you initially provided, I can see that indeed the registration application (keplerlauncherapp) is not starting because the process libstem_runtime_keplerscript is crashing with signal 4 (SIGILL - Illegal Instruction) and continuously attempting to restart without success, this is preventing the registration window from appearing/start on your Virtual Device.

The relevant log entries show:

Process 'stem{family=/com.amazon.kepler.runtime.keplerscript_2@IKeplerScr' (PID=10188) crashed with signal 4
stem was killed: pid=2, sig=SIGILL, coredump=true

lcm_service: appInst[113](com.amazon.keplerlauncherapp.main): Failed to launch in stem container - terminating

To help diagnose this further, I need you to provide:

  1. Fresh system logs - Since you updated to SDK v0.22, I want to verify if the issue is still the same. Please capture new logs using this command:

    vda shell journalctl -f > logs.txt

    Let this run while the system attempts to automatically launch the registration app, then share the complete logs.txt file.

  2. ACR files - These crash reports contain critical debugging information. Please:

Please share these files when you have them ready.

Best regards
Eder