Unable to use adb with new Kepler device

Vega Open Beta Bug Reports
3

Hi @Richard_Nunes,

I am sorry to hear about the difficulties you encountered with the device.

Could you please try the troubleshooting steps mentioned here?

If issue still persists, to help with further investigation, please provide the information requested below:

  • Share output of the troubleshooting steps done earlier (like output of lsusb command)
  • Share a screenshot/photo of Settings → My Fire TV → Developer options.
  • If possible, try below and share your observations
    • Connect the device to a different workstation (like from another colleague)
    • Use another similar device & USB cable (from another colleague) in your workstation. If they work fine, it could be a device or USB cable hardware issue and you may need to check with your Amazon contact for shipping them back for further analysis.
    • Swap USB cable of a working device
  • Share output of vda devices. We recommend the use of vda CLI detailed here instead of adb.
  • Share output of kepler device list and attach log files found in ~/.kepler/logs folder.
  • Share output of env |grep -i kepler (after masking any sensitive information)
  • Share output of echo $KEPLER_SDK_PATH
  • Try updating to latest release announced here and let us know if issue still persists

Regards,
Siva