AccessibilityInfo stops reporting screenReaderChanged after a time (30 minutes?)

Vega Open Beta Bug Reports
1

:backhand_index_pointing_right: Bug Description

1. Summary

After the Vega device has been operational for 30 minutes or so, the AccessibilityInfo service stops reporting the screenReaderChanged event. restarting the vega device will cause to begin reporting events again, and then will fail once again. We are using the [back and menu] shortcut to toggle readout in the app

Note

The voice view service does respect the setting and will announce the state change, but it is not reported to that event listener

App Name:
not submitted

Bug Severity
Select one that applies

  • [ ] Impacts operation of app
  • Blocks current development
  • Improvement suggestion
  • Issue with documentation (If selected, please share the doc link and describe the issue)
  • Other

2. Steps to Reproduce

run vega for 30 minutes or so

3. Observed Behavior

event not firing

4. Expected Behavior

event will always fire

4.a Possible Root Cause & Temporary Workaround

OS problem. I have added a flag in our app to always send speak events regardless of OS reported status. calling AccessibilityInfo.announceForAccessibilityWithOptions while voice view is turned off will not read the provided string, so thats good

5. Logs or crash report

none

6. Environment

Please fill out the fields related to your bug below:

  • SDK Version: vega 0.22
  • App State: foreground
  • OS Information
    Os 1.1

7. Example Code Snippet / Screenshots / Screengrabs

Include any relevant code or component setup in React Native that can help reproduce the bug.

static registerScreenReaderChanged() {
    console.log('xx registers tts listener'); // verify is setting the listener
    AccessibilityInfo.addEventListener(
      'screenReaderChanged',
      (enabled) => {
        console.log('\txx on change', enabled); // this will stop reading out
        Messenger.postSystemEvent(true, NativeRpcEvent.setIsTTSEnabled, enabled);
      },
    );
  }

:backhand_index_pointing_right: Playback Issues

If this is a playback issue, please provide your content URL, any pre-conditions (like geo-location), and let us know if it’s x86 or arm7.


<!-- Describe your playback issue if applicable -->

Please share the following details in addition:_

  • Player SDK: [Bitmovin, Shaka, ...]
  • Player SDK Version: [e.g. 1.23]
    • Audio Codecs: [AAC, ...]
    • Video Codecs: [h.264, mp4]
    • Manifest Types: [m3u8, dash, etc ..]

Q: If applicable, please provide your media/content url
If this is created dynamically, tokenized, etc please provide a way for us to access it

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:backhand_index_pointing_right: Additional Context

Any Additional Context you would like to provide?
Add any other relevant information, such as recent updates to the SDK, dependencies, or device OS that may affect the bug.

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3

Hi @Aaron_A_Lile,

Welcome to Amazon Developer Community!!

Thank you for the detailed bug report on the AccessibilityInfo screenReaderChanged event issue.

Our team is investigating this issue and will provide an update as soon as we have more information.

Thanks for helping us improve the Vega platform.

Warm regards,
Aishwarya