Cannot submit a Subscription IAP: "Submit IAP" page crashes with "Something went wrong" (client-side TypeError, no request sent)

Fire Devices & Appstore Q&A
1

App: scorEEagle: Fantasy Football on the TV (Fire TV, SKU scoreeagle-tv, app id amzn1.devportal.mobileapp.7c0da78cf08f47fb8d3b48a78c436b0e). App version 1.1 is submitted and waiting for review; it uses the Appstore SDK 3.0.9 for a subscription.

In-App Item: scorEEagle Pro, parent SKU scoreeagle.pro, Subscription, two terms (scoreeagle.pro.monthly USD 4.99 Monthly, scoreeagle.pro.season USD 24.99 Annually), en_US title and description, both icons uploaded, status “Incomplete”, Last Submitted N/A.

Problem: clicking “Submit IAP” → “Submit to Test and Live” (and “Submit to Test”) blanks the page to “Something went wrong.” The browser console shows TypeError: First argument must be a string inside the console’s React bundle (B1GGysyrITL.js) and NO network request is made, so nothing reaches your backend.

What we have ruled out:

  • Browsers: Chrome 154 with extensions, Chrome Incognito, Safari (macOS 26). Same result.
  • Item data: re-saved every term; created a second item scoreeagle.pro.v2 from scratch with the same two terms; same crash.
  • Account: Royalty Tax Interview Completed, “plan to monetize digital content” set to Yes, US bank account saved (console confirms “successfully saved your payment information”), account warning badge cleared. Signed out and back in. Same crash.
  • The CSV batch path does not accept Subscriptions, so there is no alternative route.

Ask: could someone on the Appstore team submit the item scoreeagle.pro to Test and Live on our behalf, or tell us which hidden field the console is choking on? Our app review cannot complete a purchase test until the item is submitted. Thank you.

**Note: Support case 22996568731 is open on this

— Tom Schlink, Stanton Technology LLC (developer account scoreeagledisplay@gmail.com)

2

Update Nov 5: still failing. Tried again today on the In-App Items page, both “Submit to Test” and “Submit to Live”, same “Something went wrong” page with TypeError “First argument must be a string” in the console bundle, no network request sent. Tax interview, payment information and monetization setting have all been completed since the first post. A support case is open (Case 22996568731). Any workaround to get a subscription item submitted would be greatly appreciated; the app is otherwise ready.

3

Hello @Thomas_Schlink_Jr ,

Thanks for posting. Could you also complete the Canada Tax Interview under My Settings > Tax Identity, then try again?

4

@Emma THAT WAS IT!!! THANK YOU!!!

Completed the Canada Tax Interview (Settings > Tax Identity), went back to the item and “Submit to Test and Live” went through on the first click. scorEEagle Pro (scoreeagle.pro) now shows Approved.

*NOTE For anyone who lands here with the same “Something went wrong” / TypeError on Submit IAP: the console needs BOTH the US and the Canada royalty tax interviews completed before a subscription item will submit, even if you only sell in the US. The page does not say so, it just crashes. Completing the Canada interview fixed it instantly.

So Simple hahaha and solved in one sentence. Much APPRECIATED, Emma - Truly THANK you!

Tom Schlink, scorEEagle