Fire Devices & Appstore

Announcements Discover product updates, release notes, and major updates related to developing apps for the Amazon Appstore. Q&A Ask questions, share answers, and discuss solutions about Amazon Appstore, Fire tablets, and Fire TV. Make sure to review the Knowledge Base and recent answers first. Knowledge Base Recent articles, doc updates, and tips for common questions and issues when building apps for Amazon Appstore, Fire tablets, and Fire TV.

Topic	Replies	Views	Activity
About the Fire Devices & Appstore category Fire Devices & Appstore	0	1649	November 21, 2023
I registered a support case on 01 September, but the issue has still not been resolved Q&A	1	9	October 6, 2026
No response to support cases at all - Someone deleted my last post about it here Q&A appstore-account	13	134	October 5, 2026
Unable to Add a New Tester in Manage Testers Q&A appstore-submission , appstore-lat	2	33	October 5, 2026
Amazon Developer registration stuck in incomplete state Q&A appstore-account	1	34	October 5, 2026
Cannot respond to Alexa support query, all links lead to DevAssistant chatbot Q&A	8	92	October 3, 2026
Unable to complete Amazon Developer registration Q&A appstore-account	13	321	October 2, 2026
I would like to request Amazon to consider bringing back the ability for developers to reply to customer reviews on the Amazon Appstore Q&A	1	19	October 2, 2026
Developer registration blocked by business-name validation and reload errors; unable to reach support Q&A appstore-account	9	119	October 1, 2026
Fire TV purchase hangs on SDK 3.0.9 — store gets metadata response and abandons the flow; IAP 2.x work fine Q&A appstore-iap	3	88	October 1, 2026
Duplicated new app and id.couldnt upload production app Q&A appstore-submission	1	22	September 30, 2026
How can I create Live/In-App Events on the Appstore? Q&A appstore-ads	1	41	September 28, 2026
Bug Report: Luna Controller "Menu" Button Blocked in Xbox App on Fire TV Q&A appstore-fire-tv	8	234	September 26, 2026
WebView video not playing on Fire TV Stick 4K Max (works on Android devices) Q&A appstore-fire-tv	5	830	September 25, 2026
I cannot create a support ticket for an Alexa skill via DevAssistant. Q&A	2	36	September 23, 2026
Possible Fire OS networking issue: repeated mDNS AAAA queries (~2,600 mDNS packets/sec) can overload entire local networks Q&A appstore-fire-tv	4	191	September 21, 2026
Sold units have been stuck since yesterday, even though the refresh time has been updated Q&A appstore-reporting	4	51	September 21, 2026
Can't finish my account due to failing validation Q&A appstore-account	5	50	September 20, 2026
Amazon Appstore Developer Verification Failing Multiple Times – Stuck with Support Bot Q&A appstore-account	5	439	September 16, 2026
Unable create a ticket Q&A appstore-account	1	50	September 9, 2026
Significant drop in the number of downloads since September 1st, 2024 Q&A appstore-reporting	9	419	September 6, 2026
:fire: Build, Ship, Shape: Amazon Developer Hackathon Announcements	0	183	August 31, 2026
:fire: Migrating your Fire OS App to Vega with ADBT Knowledge Base	0	53	August 25, 2026
Bug: Different Amazon Purchase UI and Infinite Loading State When Retrying a Purchase Q&A appstore-sdk	2	71	August 21, 2026
Statistics Problem: 30% drop in Reported Sales vs. Native Amazon Appstore SDK User IDs since Feb 2026 [Case #21448194461] Q&A appstore-reporting	1	53	August 21, 2026
Retention Offers Q&A appstore-feedback	2	58	August 20, 2026
🚨 URGENT — Possible Backend Review Pipeline Issue: Some Games Progress Normally While Others Remain Stuck in “In Review Q&A appstore-submission	1	62	August 17, 2026
Same issue: Registration stuck with CORS error on devportal-eu Q&A appstore-account	7	83	August 14, 2026
Critical Backend Synchronization Bug: Identity Verification Loop Affecting Multiple Developers Q&A appstore-reporting , appstore-account	1	54	August 13, 2026
Unable to complete Business Developer Account verification Q&A appstore-account	1	82	August 13, 2026