The new Fire TV Stick 4K Select requires up to 1 Amp at 5V from the USB power source. Many laptop USB ports can’t provide this peak power, causing the device to restart sporadically during high CPU usage scenarios.
This can happen during the OTA update and the device may stop working.
Do not update your device while it’s plugged into your laptop.
To prevent this from happening, connect your device with the included wall charger or one of the other power sources mentioned below and update your device through the settings menu.
Solution 1: Use the included wall charger
Connect the FTV Stick 4K Select to the wall with the USB power source, your TV with the HDMI, and update your device through the settings menu.
Solution 2: Use a USB Y-Cable
Connect the FTV Stick 4K Select to your laptop using a USB Y-Cable. This cable will allow you to connect the laptop’s USB port and to the Amazon-provided USB power adapter, powering the device adequately.
To increase the reach between your laptop and the Fire TV Stick, use a USB-A Male to Female extender cable with the Y-Cable.
Solution 3: Use a powered USB hub
Connect the FTV Stick 4K Select to your laptop through an independently powered USB 3.0 hub capable of providing 1 Amp or more.
Please see the Troubleshooting Guide for Fire TV Stick for more info.