Rollout-halted App Now Stuck As "Read Only"

Our app had a release that was halted at 1%. However, we cannot seem to be able to replace the AAB for the release.

If we try to replace the AAB in “Upcoming Version | Staged Rollout” and “Current Version | Live”, it gives an error that just says “Read Only”.

With our live app test, which is currently “Test In Progress”, if we try to “Promote to Upcoming”, it says “* Cannot create a new release for the app in it’s current state”.

What has happened to the app to make it effectively unable to be updated in the amazon developer console?

Hi Shane,

Thanks for posting. For this account specific issue, can you please raise a Contact Us case for assistance? We will need to locate your account to further investigate the issue. Thanks.