When entering Japanese characters from the soft keyboard, the characters are small

Vega Open Beta Q&A
1

Dear Kepler Team,

When I am typing Japanese characters using the soft keyboard, if I go to the Kepler home screen and then return to the app, the characters appear very small.
This problem also occurs in the Kepler sample video app.
Please tell me how to fix this problem.
Thank you!

Small Characters
Small Characters994×401 275 KB

Kepler Sample Video App:

  1. problem case:

    Sample video app_problem
    Sample video app_problem720×540 171 KB

  2. normal case:

    Sample video app_normal
    Sample video app_normal1920×1440 132 KB

3

Hi @VU_VAN_TOAN ,

I have reported this to our internal team.

Thanks,
Rohit

4

Hi @VU_VAN_TOAN ,

Our team tested the issue with sample app on kepler SDK v0.20.3494 and the issue is not reproducible.
Could you please let us know which build and SDK version you are using?

Thanks,
Rohit

5

Hi @Amz_Rsk
SDK version currently is 0.20.3494.
Is there a mistake in the steps to reproduce this issue on your team?

  1. Enter Japanese characters in the search field.
  2. While typing, press the Home button to return to the home screen.
  3. Press the Back button to return to the app.
  4. Check the characters you are typing.
    Please confirm. Thank you!
7

Hi @VU_VAN_TOAN

Our team is still investigating this issue. Checking, is this a blocker for you?

Regards,

SJ

9

Overall, this isn’t a major issue, but I wish they were modified so there’s no difference between older Fire TV devices and the Vega.

Regards,

10

Update: Issue No Longer Reproducible

The issue is no longer reproducing.

Given that the issue was not reproducible on the latest OS image, it appears this was resolved as a side-effect of another fix that went into the latest OS/SDK builds.

Warm Regards,
Ivy