Amazon Fire TV - Sports Games missing

Fire Devices & Appstore Q&A
1

Hi,

I’ve noticed that the Sports Games category is missing in the App Store on newer versions of the Fire TV (Stick).

Is this a bug or intentional?

Thank you.

2

Hello,

Thank you for posting comment in the forum!

We are currently looking into this but if you could provide screenshots of Sports Games category missing from Appstore of the Fire TV stick, it would greatly help us investigate the issue.

Best,

3

Hi,
This issue does not seem to occur when selecting English as the language. However, when selecting German, the categories disappear on my Fire TV Stick 4K Max.

I have attached some screenshots.

en
en1920×1080 180 KB

ger2
ger21920×1080 160 KB

4

Hi,
any updates regarding this issue?

5

Hi,
where you able to reproduce the issue yet? The categories are still missing for me when selecting German as the language in the device settings.

7

Hello,

Thank you for providing detail and we have requested our internal team to look into this issue. This may take a while to resolve but greatly appreciate your patience.

Best,

8

Hi Patrick,

Sorry for the late reply, our team was never able to reproduce the issue. We still see the Sports Game category on our test devices.

Thanks,

Moses