AUTH_TOKEN_VERIFICATION_FAILURE (Amazon Appstore DevTest for IAP)

Fire Devices & Appstore Q&A
1

I have fulfilled all the requirements from the documentation of Amazon Appstore DevTest for IAP, but I keep getting the AUTH_TOKEN_VERIFICATION_FAILURE error.

1761602866.836	20154	Kiwi	Debug	CommandResultVerifier: Verifying auth token: com.app.packagename
1761602866.836	900	AmazonOomAdj	Debug	Skip overriding Tahoe u0 process, pid: 5742
1761602866.839	20154	Kiwi	Debug	DataAuthenticationKeyLoaderV3: Loading data authentication key…
1761602866.839	20154	Kiwi	Debug	DataAuthenticationKeyLoaderV3: Checking KiwiDataStore for key…
1761602866.839	20154	Kiwi	Debug	ExpirableValueDataStore: Fetching value: DATA_AUTHENTICATION_KEY
1761602866.839	20154	Kiwi	Debug	ExpirableValueDataStore: Value not present in store, returning null
1761602866.839	20154	Kiwi	Debug	DataAuthenticationKeyLoaderV3: Key was cached: false
1761602866.839	20154	Kiwi	Debug	DataAuthenticationKeyLoaderV3: Loading authentication key from apk…
1761602866.841	20154	Kiwi	Debug	DataAuthenticationKeyLoaderV3: Placing auth key into storage
1761602866.841	20154	Kiwi	Debug	ExpirableValueDataStore: Placing non-expiring value into store with key: DATA_AUTHENTICATION_KEY
1761602866.841	20154	Kiwi	Debug	SignatureVerifier: Verifying signature of data: ‘BHnJ…6B8=’, signature: ‘com.app.packagename’, with key: 'OpenSSLRSAPublicKey{modulus=b6cnd…,publicExponent=10001}
1761602866.842	20154	Kiwi	Debug	AbstractCommandTask: Exception occurred while processing task: com.amazon.a.a.n.a.a.a: AUTH_TOKEN_VERIFICATION_FAILURE: null: null
com.amazon.a.a.n.a.a.a: AUTH_TOKEN_VERIFICATION_FAILURE: null: null
at com.amazon.a.a.n.a.b.a(SourceFile:6)
at com.amazon.a.a.n.a.a.a(SourceFile:35)
at com.amazon.a.a.n.a.a.a(SourceFile:16)
at com.amazon.a.a.n.c.b.f(SourceFile:65)
at com.amazon.a.a.n.c.b.a(SourceFile:2)
at com.amazon.a.a.n.b.b$1.run(SourceFile:81)
at android.os.Handler.handleCallback(Handler.java:938)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loop(Looper.java:223)
at android.os.HandlerThread.run(HandlerThread.java:67)

1761602866.842	20154	Kiwi	Error	AbstractCommandTask: On Exception!!!: com.amazon.a.a.n.a.a.a: AUTH_TOKEN_VERIFICATION_FAILURE: null: null
2

Hello,

Could you let us know which app is in question for this issue?

1 Like
3

Hello,

It’s still in development state. i.e. it’s not released in Amazon Appstore. Do you want to send you app id (from Appstore Developer Console) in private message?

4

Hi,
I have received the app ID and messaged the appropriate team for further investigation.

1 Like
6

OK, I don’t understand what’s going on here but it seems there isn’t any dev support in Amazon Appstore. Obviously, there is some kind of issue with DevTest certificates registration in the platform.

7

That’s pretty ridiculous situation. It seems there is no Amazon Appstore Support team. Are they fired and replaced by some kind of incapable AI?

8

17 days later and AUTH_TOKEN_VERIFICATION_FAILURE problem (related to Amazon Appstore DevTest for IAP) is still not resolver nor answered.