Our newly launched app shows the message "You are not eligible to purchase this app due to geographical restrictions. " in every region. However, we have configured and set up this app exactly the same way as two other apps that are already on the store and available for download without any issues. Why can the other two apps be downloaded, but the new app cannot? Could you please help us identify and resolve this problem?
Additionally, is there a way for me to check all the regions or countries where my app is available?
Thanks for posting! Are you able to find and download the other two apps using the same Amazon account? What is the country of residence for your Amazon retail account?
Yes，I am able to find and download the other two apps using the same Amazon account.
How to confirm the country of residence for my Amazon retail account in Amazon Appstore?
We may refuse to distribute an app in any country or region where that app’s content would violate that country’s or region’s laws, cultural norms, or sensitivities. If you have any app-specific questions related to policy, please contact the policy team via the Contact Us form and select: Category: Appstore, Topic: Content Policy and Test Result.