I received a check from amazon payment, but I can’t cash it at All banks in my country. And I have already changed the payment method on my Amazon account. Can the cheque be cancelled and the payment will be transferred to the account according to the payment method I have chosen?
Hello @afrizal,
Thanks for posting. Yes, an uncashed check payment can be canceled and reissued using an electronic payment method if your bank is located in a country that supports electronic payment method. To ensure we have the correct account and payment details, please raise a contact-us case for assistance.
Hello @Emma ,
I have changed my payment method to bank transfer, and I received payment emails on September 3 and 4, 2014. It says that my payment will be paid by bank transfer on that date. Then today I checked on the dashboard of my Amazon account that the payment failed.
Can you explain to me why the payment failed?
Hello @afrizal
It appears that there may had been issue with the payment information you provided and therefore, the payment may have failed.
As this is account specific issue, we can’t provide detail in this public space why your payment had failed.
We ask you to please use “Contact Us” form from your developer account and send us inquiry for 1on1 support.
Best,
Hello @Kunijordan,
I have sent a “contact us form”, and it is still pending, please help me follow up.
case ID is 1598237727
thanks
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