Bug Description
1. Summary
During dash.js’s internal retry process, an error is reported every time, which differs from the behavior of the original dash.js.
App Name:
App Link on Amazon Appstore ABEMA - App on Amazon Appstore
Bug Severity
Select one that applies
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Impacts operation of app
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Blocks current development
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Improvement suggestion
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Issue with documentation (If selected, please share the doc link and describe the issue)
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Other
2. Steps to Reproduce
- Please use a proxy to block the manifest request and ensure that a 502 status code is returned.
3. Observed Behavior
An error is reported every time an internal retry occurs.
4. Expected Behavior
With the original dash.js 5.0.0, you get notified only once when the retry limit is reached.
4.a Possible Root Cause & Temporary Workaround
src/streaming/protection/models/ProtectionModel_21Jan2015.js
N/A
5. Logs or crash report
N/A
6. Environment
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SDK Version: 0.22.5600
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App State:
[Foreground] -
OS Information
NAME="OS" OE_VERSION="4.0.0" OS_MAJOR_VERSION="1" OS_MINOR_VERSION="1" RELEASE_ID="14" OS_VERSION="1.1" BRANCH_CODE="TV Ship day60" BUILD_DESC="OS 1.1 (TV Ship day60/90)" BUILD_FINGERPRINT="4.0.211542.0(3072cab629675a74)/90N:user-external/release-keys" BUILD_VARIANT="user-external" BUILD_TAGS="release-keys" BUILD_DATE="Mon Jan 19 21:04:32 UTC 2026" BUILD_TIMESTAMP="1768856672" VERSION_NUMBER="1401010009050"
7. Example Code Snippet / Screenshots / Screengrabs
Please use Amazon dash.js sample, you cannot need modified code, You only need to block the network request to the playback URL and return a response with a 502 status code.
Playback Issues
Please share the following details in addition:_
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Player SDK:
[dash.js] -
Player SDK Version:
[Play adaptive content using Dash.js Player | Design and Develop Vega Apps ]`-
Audio Codecs:
[MPEG-4 AC-LC] -
Video Codecs:
[AVC] -
Manifest Types:
[dash]
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Q: If applicable, please provide your media/content url
If this is created dynamically, tokenized, etc please provide a way for us to access it
You don't have to playback url addressing this problem.
Q: Are there any special headers required to reproduce the issue you are facing?
N/A