Cannot upload a new version of the app due to minSDK, amazon support not responding

[Emma]

Hello @genericguy ,

Thanks for posting. Could you please share the Case ID with us?

Additionally, please refer to this KB article for information regarding this error:

What does the error message "Failed to upload binary. Higher minimum Android API level requires higher version code" mean?

If you are submitting multiple APKs for the same app, the APK that requires a higher API level must have a higher version code. If you receive the error message, “Failed to upload binary. Higher minimum Android API level requires higher version code. Contact us for more information”, you have probably broken this rule. Related: