Fire TV Stick 4K Select with OS 1.1 doesn't update and I can't install apps anymore

Vega Open Beta Q&A
1

Hello,
my device is running OS 1.1 and doesn’t update. It’s a Fire TV Stick 4K Select with OS 1.1 (1401010446050) version, checking for updates always returns “Your Fire TV is up to date”. This is a big problem, since after newest SDK release I’m unable to install app on my device due to minimal os.version in manifest file having to be 1.2.

I tried to follow steps in Resolve Fire TV Stick Issues - Amazon Vega Docs to force update, but command:
ace mw wifi_cli get_net_state
returns -1 init failed,
and command:
vega exec vda shell ace mw ota forceUpdate
returns Error: -38 Ret: -5

vega exec vda shell cat /etc/os-release returns:

NAME="OS"
OE_VERSION="4.0.0"
OS_MAJOR_VERSION="1"
OS_MINOR_VERSION="1"
RELEASE_ID="14"
OS_VERSION="1.1"
BRANCH_CODE="TV Ship day60"
BUILD_DESC="OS 1.1 (TV Ship day60/4460)"
BUILD_FINGERPRINT="4.0.227617.0(3072cab629675a74)/4460N:user-external/release-keys"
BUILD_VARIANT="user-external"
BUILD_TAGS="release-keys"
BUILD_DATE="Fri Feb 20 16:02:43 UTC 2026"
BUILD_TIMESTAMP="1771603363"
VERSION_NUMBER="1401010446050"

I selected older version of sdk by vega sdk use command and rolled back package.json and package-lock.json to previous state. Now build and install claims to succeed but the app isn’t starting and after some time I’ve got a popup that a crash was detected due to AppNotResponding. I found few topics with the exact same problem but none provided a solution. One however suggested that development/non-retail build variants don’t receive the updates anymore. Please tell me:

  1. How do I verify if my device is a development/non-retail build variants?
  2. If my device is not eligible for update, is there a way to keep successfully using older versions of sdk and not be unable to install on my device every time new sdk version is published (this is a recurring problem)?
  3. If my device should be able to receive updates, then how to fix ace mw wifi_cli get_net_state and vega exec vda shell ace mw ota forceUpdate errors?

Best regards,
Anna

4

Hi @Andy_Hendriks.

Thanks for the detailed report. We’re looking into this and will follow up with you directly to get it sorted out. Appreciate your patience in the meantime.

Best regards,
Aishwarya

5

Hi @Andy_Hendriks ,

Thanks for your patience. Your Amazon point of contact will get in touch with you directly regarding this. Please keep an eye out for their message.

Thanks,
Aishwarya