How can I remove or reply to a customer review?

Anyone registered as a customer on Amazon is entitled to write a customer review. We do not limit reviews to customers who have bought the product from our website.

We do exert some editorial control over customer reviews and strive to block reviews that violate our Community Guidelines. Our intention is to make the customer review forum a place for constructive commentary and feedback, so reviews that fall outside these guidelines may be edited for compliance or removed from the website.

If you find a product review on Amazon that you think violates our posted guidelines, please use the “Report” link that appears beneath the review to submit your report. Take a look at our guidelines for information about acceptable review content.

While reviews and feedback are important to our customers and developers, the feature to respond to customer reviews was rarely used. As a result, this feature was retired. We are committed to your continued success and will innovate and develop other opportunities for you to connect with customers.