Hi there!
After much trial and error, we finally found one workaround for this annoying glitch event.
Unfortunately, our business is no longer able to continue, but we wanted to share this workaround for those who might be facing the same problem.
Note: This method is not an official workaround. If you apply it, please do so at your own risk.
The workaround we have found is as follows:
・First, prepare one kid’s profile.
・Add the application that is causing the problem to the kid’s profile.
・Switch from the normal profile to the kids’ profile.
・Run the app on the home screen of the kids’ profile.
As far as we have been able to verify, this method has not caused any problems with revocation of microphone privileges.
We hope this method will help someone.
Thank you.
Unfortunately kids stuff is not availble in my location/region.
Also, the app using microphone I’m running in the background. Not sure your workaround would even support that?
@Emma any update? Anything I can support you with? I factory reset my HD10+ and properly registered it, installed all (3) apps from Amazon Appstore and still facing this issue.
Hi @Thomas_Brasser !
The methods we have communicated do not require new children’s devices.
For more information on adding a Kids Profile, please see below.
https://www.amazon.co.jp/gp/help/customer/display.html?ref_=hp_left_v4_sib&nodeId=■■■■■■■■■■■■■■■■&language=en_US
https://www.amazon.co.jp/gp/help/customer/display.html?nodeId=TLapk3JDh2OYFiiBed&language=en_US
For those who may have mispronounced the term, ‘Kids Profile’ is described as ‘Child Profile’ in English.
We hope this information is helpful to you.
Thank you.
Unfortunately the kids profile cannot be setup on my geographic region. (Netherlands)
I am currently testing an automatic reboot application: https://play.google.com/store/apps/details?id=com.vanasoft.rebootme
But it requires google play services/store so not ideal.
Any way to schedule reboots natively maybe?
Hoping for a non-workaround solution/fix to the losing microphone permissions issue.
Hi @Thomas_Brasser !
I see.
So you can’t set up a profile for children in the Netherlands?
We regret it very much.
According to our previous experiments, restarting the Fire tablet did not prevent the loss of microphone privileges.
Rebooting only changed the timing of the loss of microphone privileges to around the time of the reboot.
Also, if you temporarily disconnect the Fire tablet from the WiFi connection just before the loss of microphone privileges, the event of loss of microphone privileges at the expected time will not occur and the microphone privileges will be lost when you reconnect to the WiFi.
Hope this helps you.
It would be helpful if we could get information from Amazon as well, but alas.
Thank you.
Postscript:
https://www.amazon.nl/gp/help/customer/display.html?ref_=hp_gcs_csd_d2_000_1_TE9UR1c1VsPhWeLGcl_idy5TMeA9b&nodeId=TE9UR1c1VsPhWeLGcl&qid=1726021697061&sr=1
I know it’s not a children’s profile, but would the information at this URL be helpful?
Indeed childrens profile does not exist in my region.
And also I found out indeed rebooting is not a working workaround 
Thank you for trying to help me out, unfortunately the shopping profiles are used for amazon shopping, not for devices.
Would love to hear from @Emma any updates.