Bug Description
1. Summary
CC intermittently blinks on Live TV channels with real-time generated captions and sometimes change positions really quick which make it hard to read
App Name: Pluto TV
App Link on Amazon Appstore (found through Developer Console → Actions column in App List → View on Amazon.com): Pluto TV - Watch Free Movies, Shows & Live TV - App on Amazon Appstore
Bug Severity
Select one that applies
- Impacts operation of app
- Blocks current development
- Improvement suggestion
- Issue with documentation (If selected, please share the doc link and describe the issue)
- Other
2. Steps to Reproduce
- Launch the app
- Play a channel with real-time generated captions (e.g. CBS News)
- Turn on the CC
- Validation the behavior of the captions displayed
3. Observed Behavior
- CC intermittently blinks on Live TV channels with real-time generated captions.
- When blinking also change positions really quick which make it hard to read.
4. Expected Behavior
- CC must never blink.
- CC must be always displayed at the bottom of the screen.
4.a Possible Root Cause & Temporary Workaround
- No temporary workaround identified yet
5. Logs or crash report
CC auto-generated issue.log (9.5 MB)
6. Environment
- SDK Version: v0.20
- App State: Cool start
- OS Information:
sh(com.amazon.dev.shell):/$ cat /etc/os-release
NAME="OS"
OE_VERSION="4.0.0"
OS_MAJOR_VERSION="1"
OS_MINOR_VERSION="1"
RELEASE_ID="2"
OS_VERSION="1.1"
BRANCH_CODE="VegaMainlineTvIntegration"
BUILD_DESC="OS 1.1 (VegaMainlineTvIntegration/4398)"
BUILD_FINGERPRINT="4.0.138086.0(3072cab629675a74)/4398N:user-external/release-keys"
BUILD_VARIANT="user-external"
BUILD_TAGS="release-keys"
BUILD_DATE="Fri Jul 25 09:06:08 UTC 2025"
BUILD_TIMESTAMP="1753434368"
VERSION_NUMBER="201010439850"
sh(com.amazon.dev.shell):/$
7. Example Code Snippet / Screenshots / Screengrabs
Include any relevant code or component setup in React Native that can help reproduce the bug.
N/A
Playback Issues
N/A
