Adding touch support for apps on Echo Show 15 & Echo Show 21

Fire Devices & Appstore Q&A
1

How do you add touch support to apps that run on the Echo Show 15 & Echo Show 21? They work fine with D-Pad but no matter what configuration I try, touch does not function.

I know that YouTube works with touch support, so there must be a way…

I tried this: Add touch to Fire TV | Amazon Fire TV
I tried this: Tutorial: Add touch interactions to Android based apps on Fire TV
I tried this: GitHub - amzn/firetv-sample-touch-app: This sample Android project demonstrates how to build the main UI of a Fire TV application in order to support both Touch interactions and Remote D-Pad controls. · GitHub

Nothing works. It’s a touch-screen device, how do we get it so that our apps can make use of the touch screen as well as the d-pad remote?

3

Hi,

Thanks for posting. We have messaged the appropriate team for further investigation and will let you know once we receive an update.

4

Thank you Emma, please let us know if you hear something soon. This would really improve the user experience if we could figure out how to get something like this added.

5

Helloooooooooo? So they’re not answering you either Emma?

6

Good luck @afterglow I asked the same about a year and a half ago. No response (Support from the App group is very different from support from the retail arm of Amazon!)

7

wtf… literally the exact same situation and even the same response from them.

lol. thank you for the luck, i’ll try to be extra annoying about it until i get a response.

8

@Emma have you heard anything at all from them yet?

What about from the last time this question was asked by @tvonos in Show 21 Touch Controls — I figured they might’ve responded but that question got closed due to inactivity.

9

Hello,

Thanks for your patience on this. Touch functionality is currently not supported for Appstore Apps on Echo Show devices. I’ve shared your request with our internal team as feedback for future consideration.