Hello Amazon Developer Support & Community Team,
I am writing this on behalf of a large community of over 600 independent app and game developers who are currently facing an unprecedented and alarming bottleneck on the Amazon Appstore.
Right now, dozens—if not hundreds—of game submissions from our network are completely stuck in the “In Review” status for weeks without a single update, rejection reason, or approval. In our developer group of over 500+ active members, literally not a single person has had their recent game pushed through successfully lately. Every single title is sitting in limbo.
We completely understand that compliance, security, and age-verification checks are crucial, but an entire ecosystem grinding to a complete halt without transparency is unacceptable. Small and indie studios rely on timely updates and launches to survive.
We need an urgent clarification from the team:
- Is there an active system glitch, backlog, or internal failure in the review queue handling pipeline?
- Why are submissions freezing indefinitely in the review stage despite following all guidelines?
- When can developers expect this massive queue to be cleared and normal processing times to resume?
Over 600 developers are blocked, frustrated, and losing thousands because of this silence. Please escalate this to the review team and shed some light on what is actually going on.
We look forward to a prompt investigation and resolution.
Regards,
An Exhausted Appstore Developer