I would like to request Amazon to consider bringing back the ability for developers to reply to customer reviews on the Amazon Appstore

Fire Devices & Appstore Q&A
1

Hello @Emma

Being able to respond directly to users is very important for developers because it allows us to thank customers, address their concerns, clarify issues, and provide helpful information about our app.

I understand that the previous review-reply feature was retired due to low usage. However, I would request Amazon to consider introducing this feature again in the future, as it can significantly improve communication between developers and customers.

Please consider adding a developer reply option for customer reviews in a future update.

2

Hi @Musaib_Khan

Thank you for sharing your feedback. We appreciate your suggestion and will share it with the appropriate team for consideration.