The upcoming version keep in approved status for 2 weeks

Fire Devices & Appstore Q&A
1

Hi,

The upcoming version keep in approved status for 2 weeks,i contacted “contact us”,just let me wait,2 weeks past,sitll didn’t slove this problem.What happpened to Amazon Appstore?My quesston just in waitting list or that’s a big problem need long time to fix ?

2

anyone met this similar problem?

3

Hello,

Thanks for posting. We don’t see any apps on your account that are currently in approved status. Please let us know if the issue persists.

4

Hi Emma,i tried to login with my other account,but still keep logining with this account.

please check blow apps,the upcoming versions keep in approved status over half month.


com.kyy.sportstube
com.kyy.tubevideosB
6

Hi Emma,please help slove the problem soon,it’s a lone time users can not download them

7

or you can help me cancel the upcoming version?if yes,please do it.Even you can make the upcoming version suppressed,and then i can create new upcoming version.

8

Hi,

The support team is treating your case as a priority. We will notify you with any updates. Thank you for your patience.

9

Hi Emma,

Could you team make the current version live first,at least users can download them.

10

I am waiting week and week,3 weeks passed,no any progress,it‘s very abnormal.Could you help cancel the upcoming version?or make it suppressed,just don’t make it keeping approved.I can not do anything if keeping in approved.

11

Hi @yiyinkuang ,

Thank you for your patience regarding this issue, and we apologize for the delay. The apps in question are now live.

12

it’s still in approved,not live.

13

com.kyy.sportstube,this app is still in approved,not live.

14

Hi Emma,Could you help check com.kyy.sportstube,it’s still in approved.

15

The app is now live. Please let us know if you encounter any further issues.

16

Hello I hope everyone doing well I recently make a ticket to change my developer name but unfortunately the name I used to apply for has already been taken so my game were showing on his account but then I requested to again change it to my previous name but they didn’t changed it and put me to associate my account and disabled it please @emma consult this issue as I requested again and again to change my company name so that my games will not violate any policy but I think this issue is not from my end

17

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