Dear Amazon Support Team,
I am facing an issue accessing my Amazon account and received a notification stating that my account has been temporarily locked since the last 3 months. I have followed all the policy guidelines, but can not access my account. There are 14 games live on my account, which I have developed after a lot of hard work & effort. I am unable to contact support because there is no means to contact them, as my account is locked temporarily. The email of my developer account is ( ******@outlook.com ). Kindly assist me in getting back access to my account. If you need any further information, I am more than happy to share. Thanks!
Hi @Ali_Hassan ,
Thanks for posting. Have you followed the instructions for recovering your account? It appears that your account has been locked on the Amazon.com retail side, not through the Amazon Developer Console.
To resolve this, please follow the instructions provided for unlocking your Amazon.com account and contact the Amazon Customer Service team for further assistance. The Appstore Developer Support team is not authorized to unlock accounts that have been locked by the Customer Service team.